Retail IT Case Studies

1. Tumbleweed Keeps It Fresh With Cybera 3/9/2020

   At Tumbleweed Tex Mex Grill & Margarita Bar, the focus is on fresh, authentic Tex Mex cuisine. But as the company’s sole IT management professional, Gill Rudolph focuses on keeping the IT network running as smoothly as possible across 19 restaurant sites in Kentucky, Ohio, and Indiana.

2. With A Focus On Customer Convenience, Wag! Is The Model For Mobile-First Support 3/2/2020

   Ask any dog owner and they will tell you that their dog is more than just a pet, they are a member of the family. From the moment they meet, owners create a lifetime bond, and care for their furry friends. Dog owners will go to great lengths to provide the best food, treats, toys, and especially health and wellness care. 

3. Jerry’s Foods Excels With Scale Computing’s In-Store Edge Computing Infrastructure 2/25/2020

   Founded in 1947 at Grandview Market in Edina, Minnesota by Jerry Paulsen, Jerry’s Foods, a national grocery store chain that includes Cub Foods, County Market, and Save-A-Lot, has a unique commitment to the customer and a strong history of excellence. For over 50 years, Jerry’s Foods has remained an integral part of their neighborhood, focused on being purposeful, family-focused and serving the smart shopper.

4. Nodecraft Levels Up And Saves 85% With Backblaze B2 Cloud Storage 11/27/2019

   Bleeding-Edge Gaming Platform Provider Maintains Focus on Delivering Premier Private Online Multiplayer Experience at an Affordable Price with Backblaze B2 Cloud Storage and Cloudflare.

5. Instacart Offers In-App Support On A Global Scale With UJET 9/23/2019

   Everyone has to shop for groceries. That might be a daily trip after work or part of your weekend errands; going to the grocery store means dealing with crowds, waiting in lines, and likely forgetting something from your list. In 2018, the average U.S. household made 1.6 grocery shopping trips per week.

6. How Kraft Heinz Gets Instant Insights On Field Sales Execution Nationwide 6/28/2019

   Nearly 100 sales reps represent Kraft Heinz in stores across Canada. Here's how Repsly's Advanced Reporting empowers them to share execution insights from the field in real time.

7. Dry Point Distillers Installs Nobly EPOS To Manage Bustling Tasting Room 6/25/2019

   Realizing they needed a point of sale system, Chris turned to the internet to find a company that could help them install a single terminal at the right price point. After researching several vendors, he found Nobly POS, a U.K.-based company with offices in the U.S., Uruguay, and Australia. The company focuses on point of sale solutions for small, independent businesses around the world, which made it the perfect fit for the Dry Point Distillery.

8. Carvana Streamlines Security With Cloud Access Control Platform 5/22/2019

   Carvana’s mission is to change the way people buy cars. By removing the traditional dealership infrastructure and replacing it with technology and exceptional customer service, Carvana offers consumers an intuitive and convenient online car buying and financing platform.

9. Scale Computing And Lenovo Partner With Ahold Delhaize To Roll-Out The Deployment Of Edge Computing 5/15/2019

   Ahold Delhaize is dedicated to helping customers shop anytime, anywhere, and in any manner – in store and online. Committed to staying ahead of the industry when it comes to the shopper experience, IT plays a fundamental role in supporting both day-to-day operations and future expansion plans for the company.

10. How The Farmer’s Dog Increased First Call Resolution 50% With UJET 5/15/2019

    When it came to customer support, The Farmer’s Dog wanted to decrease average handle times, first contact resolution, and average tickets per customer.