Retail IT White Papers

  1. Turn Service Interactions Into A Profit Center
    12/12/2017

    In the age of the consumer, every retailer must create the exceptional Amazon-like service experiences that consumers expect or risk going out of business.

  2. Don’t Fall Victim To Peak Distress
    12/12/2017

    What worked in the past may not be right today or even ten minutes from now. Small to mid-sized retailers often don’t have the flex or resources to react to the hills and valleys of peak season. But the $1.75 trillion ghost economy (cost of overstocks, out-of-stocks and returns) is clear proof that every retailer needs to be prepared to pivot in real-time, especially during the holidays.