Retail Industry Videos

  1. Beyond BOPIS - 5 Omnichannel Must Haves 11/29/2018

    In order to deliver the best cross-channel shopping experience, future-thinking retailers must go beyond buy online pick up in-store (BOPIS) and push the envelope with inventive new tactics.

  2. Transforming Customer Service With Artificial Intelligence 11/29/2018

    (AI) and machine learning (ML) technologies will completely transform customer service over the next five years. Watch this webcast with DestinationCRM and Radial to learn how AI can transform your customer service paradigm.

  3. Turning High Risk Digital Gift Cards Into Profit 11/29/2018

    With a 200% expected increase in digital gift card sales projected for 2018, it’s essential for retailers to have the right fraud management strategies in place to tap into this lucrative market, while minimizing risk. View this insightful webinar with Brett Glass, CEO at GCI, an Incomm company, KC Fox, Senior Vice President, Technology Services at Radial, and DJ Murphy, Editor-in-Chief at CardNotPresent to uncover actionable strategies to turn high-risk gift cards into profit.

  4. Man vs. Machine: Striking The Right Balance For Effective Fraud & Chargeback Prevention 11/29/2018

    In this on-demand webinar, Radial and Chargebacks911 offer expert advice and insider tips on how to achieve the most effective and efficient fraud prevention, leveraging both automated fraud management tools as well as a manual review team. We answer your questions and offer insight on why both are important, and how to use them together to stop fraud without turning away legitimate orders.

  5. Retalon - Retail Predictive Analytics 7/9/2018

    Retalon is a leading provider of Retail Predictive Analytics solutions for supply chain, inventory management, pricing, merchandising, planning, and marketing operations. Retalon products range from task-oriented solutions to a common analytic platform, resulting in tangible optimization of the supply chain and significant measurable benefits for the entire organization.

  6. Price Management, Promotions, And Markdowns For Retail 6/26/2018

    Retalon’s Price Management & Optimization solution enables retailers to maintain optimal prices throughout the product lifecycle. The system intelligently accounts for many factors such as competitive data, product cannibalization, promotions & events as well as any policies, business rules, or constraints set by the user.

  7. Tech Trends Driving Omnichannel Profitability In 2018 And Beyond 5/7/2018

    In 2018’s hotly competitive omnichannel retail environment, it’s back-end functions like inventory optimization, fraud prevention and the evolving role of store associates and customer service representatives that are the rising stars where retailers can maximize efficiency and profits. 

  8. The State Of IVRs In 2018 - Speech-Enabled IVRs Are Thriving 5/7/2018

    Many organizations' customer service efforts have relied on interactive voice response (IVR) systems for decades, even as newer channels have emerged to expand customer self-service. But IVRs have evolved well beyond their simple menu-based origins to incorporate new technologies that are incredibly well suited to modern smartphones and thus offer greater flexibility and efficiencies for serving customers.

  9. A Forecast For Profits - Avoiding The Costly Consequences Of Poor Inventory Management 5/7/2018

    In today's omnichannel environment, optimizing inventory across multiple stores and distribution centers is an enormous challenge impacting a retailer’s bottom line. According to research from retail analyst firm IHL Group, retailers are losing up to $1.75 trillion in overstocks and out-of-stocks every year.

  10. How Blind ASN Carton Receiving Creates Lost Sales And Excess Inventory 3/15/2018

    Greg Holder, CEO of Compliance Networks, explains how blind receiving of cartons via ASNs creates inventory stock outs, excess inventory and lost sales.