Bob Johns


Bob Johns is a contributing writer focusing on the retail, hospitality, and food industries


  • KFC Serves Up Improved POS Transactions

    Increased employee productivity and faster customer service are two of the benefits garnered by this KFC chain’s POS hardware/software upgrade.

  • The Rapidly Evolving World Of Retail Technology

    Retail technology is changing at a breakneck pace, and retailers are struggling to stay ahead.

  • Location-Based Marketing Is More Than Just Mobile Advertising

    Retailers need to look at their entire media spend to determine how they layer location data and create relevant marketing strategies.

  • Inventory — The Key To A Successful Holiday Season

    Well, the holiday shopping season has officially begun, and the numbers will begin trickling in. Officially, the NRF and other organizations are predicting a three to four percent increase in overall retail sales this season, but it really could go either way with the amount of economic uncertainty and anticipated steep discounting. Months ago, retail buyers were deciding what merchandise to buy, in what quantities, and where to send it. The question now is, “Did they do it right?”

  • WFM/HCM Technology — Getting Managers Back To Work

    New WFM/HCM technologies are eliminating the massive amounts of time retail managers spend on everything from scheduling to fielding associate questions.

  • DICK’S Sporting Goods Hitting Its Stride

    DICK’S Sporting Goods, the largest U.S. full-line sporting goods retailer, continues to expand and show impressive sales growth through omni-channel efforts. The company reported same-store sales growth of 3.3 percent and net sales growth of 6.7 percent for the 2013 third quarter. All of this good news comes at a time when retailers are struggling to connect to the consumer and capture sales.

  • Taking Control Of Loss Prevention

    LP is an ongoing concern in retail, whether you are a QSR or a traditional retailer.

  • Fighting Loss Through A Technology-First Approach

    LP professionals are armed with more tools than ever but are fighting criminals who have access to the latest technologies.

  • Empowering Your Store Associates

    Mobility is the key to associate-customer engagement in the store.

  • E-Commerce Takes Center Stage

    E-commerce continues to be a significant focus for retailers as it becomes a larger part of retail overall.