Mobile Guidance For Store-Level Fulfillment

By Matt Pillar, chief editor

November 2016 Innovative Retail Technologies

One of the major trends observed in recent iterations of our “Retail Tech Spending Report” is the incredible level of mobile device deployment in retail stores. Early on, the end game for these devices was decidedly POS. Now, the research (see the report on page 6) tells us that the mobile devices being shipped to stores will increasingly see duty as associate task management enablers.

That’s timely, given all the changes to the store associate’s job description of late. Not the least of those changes is the store associate’s newfound responsibility for store-level fulfillment.