Two Use Cases For Artificial Intelligence

By Matt Pillar, chief editor

What do modern customer engagement and inventory management applications have in common? Increasingly, they both leverage artificial intelligence.

I caught up with Omer Artun, CEO and founder of predictive analytics company AgilOne, in a crowded dining area at the Javits Center during last January’s NRF Show.

I found Doug Benson, director of America’s marketing at image recognition company Trax Image Recognition, about an hour later at the same event. Neither company has much in common, with the exception that both businesses are leveraging AI (artificial intelligence) to drive innovation to their retail customers.