By Bob Johns
December 2013 Integrated Solutions For Retailers
New WFM/HCM technologies are eliminating the massive amounts of time retail managers spend on everything from scheduling to fielding associate questions.
An interview with Mike Peerson, senior director of health & wellness operations - workforce strategy, Walmart
The Integrated Solutions For Retailers 2014 Retail Tech Spending Survey results are in, and they indicate both increases and decreases in planned spending on workforce management/human capital management (WFM/HCM). Here, we talk with Mike Peerson, senior director of health & wellness operations - workforce strategy with Walmart, about how the industry is changing its views on WFM/HCM.