Contributed Editorial

  1. How Data And Technology Will Keep You One Step Ahead Of The Customer
    8/29/2017

    It’s well known retailers who know their customers keep their customers. However, it’s much harder to grow and acquire loyal customers. With the shopper front and center and clearly in control, retailers need to apply what they know about their customers’ needs, wants, and behaviors to stay relevant. By Bill Peterson, Senior Director, Industry Solutions, MapR Technologies

  2. How To Improve Call Center Data Security Without Forgoing Customer Service
    8/24/2017

    Retail is one of the most frequently targeted sectors for data breaches. In fact, it is the industry with the largest single share of incidents investigated in Trustwave’s Annual Global Security Report for two years running. By Tim Critchley, CEO, Semafone

  3. The 4 Strategic Pillars Of Shopper-First Retail
    8/23/2017

    A few months ago, The New York Times published a feature story urging retailers to imagine the store of the future. By Matthew Eisnor and Armughan Javaid, Vice President, East Region Retail Vertical Co-Leads, SapientRazorfish

  4. 5 Ways To Enhance Your e-Commerce Inventory Management Process
    8/22/2017

    With the surge in the e-commerce, the need to employ appropriate inventory management practices for e-commerce warehousing has increased tremendously. By Kevin Hill, Quality Scales Unlimited

  5. Why You Should Embrace Dynamic Video Remarketing
    8/21/2017

    Big brother is watching. When consumers view a product online they will see that very same product appear in various places across the internet. By Sarah Nochimowski, marketing director, Treepodia

  6. The Growing Gap Between High- And Low-Performing Stores
    8/18/2017

    Retail is considerably different than it was 10 years ago, yet the tools and techniques used to identify store performance gaps haven't changed. By Logan Rodriguez, Director of Retail, Square Root

  7. How To Beat Amazon By Digitizing Your Supply Chain
    8/17/2017

    If traditional retailers have not gotten the newsflash yet, here it is: Amazon is coming after your business. As demonstrated by Amazon’s intent to purchase Whole Foods, there is no stopping the e-commerce giant from using its vast resources to continue its pursuit of retail dominance. By Bernard Goor, vice president and industry evangelist, One Network Enterprises

  8. Why The Distinction Between Online And Brick-And-Mortar Is Dead
    8/9/2017

    A look at the future of retail in the wake of the Amazon-Whole Foods deal. By Heidi Dethloff, VP, Marketing, Digimarc Corporation

  9. Boosting Millennial Workplace Performance With Innovative Technology
    8/3/2017

    There are many sweeping generalizations about the millennial workforce today. This includes a lack of loyalty, addiction to mobile devices, and a general sense of entitlement. These criticisms are short-sighted and, ultimately, bad for business.

  10. An Invitation To RCS Messaging For Retailers
    8/2/2017

    When you look around today, you see a vast amount of mobile phones in use. Before, consumers had to wait to get home or find a nearby payphone to make calls. Now, these handy smartphones are in everyone’s pockets or bags.