Retail Industry Videos

  1. A Closer Look At Belk’s ROI With Reflexis

    Hear from Eric Bass, SVP of Staffing and Productivity at Belk on the ROI they’ve seen using Reflexis solutions including: an 80 basis point improvement in sales, $5 million a year reduction in payroll savings, and a 100 basis point improvement in customer service scores.

  2. A Closer Look At Belk’s Business Benefits With Reflexis

    Hear from Eric Bass, SVP of Staffing and Productivity at Belk on how Reflexis solutions reduce payroll costs, improve associate engagement scores, and put store managers back on the floor by reducing schedule generation time from 40 hours to 2 hours a month.

  3. A Closer Look At 24 Hour Fitness's Experience With Reflexis

    Listen in as Summer Westerfield, Project Manager of Business Systems at 24 Hour Fitness describes why her company chose Reflexis and how the solutions they implemented were able to consolidate and centralize corporate communications to improve business processes.

  4. Dick’s Sporting Goods - A Closer Look: The Reflexis Choice

    Hear from Maureen Connors-McBride, Store Communications Project Manager for Dick’s Sporting Goods as she tells us how Reflexis solutions were able to give them the power to gatekeep tasks for corporate, prioritize projects, spend more time with the customer, and increase compliance within stores.

  5. Zebra Technologies: No Hassle Payment Solutions

    Enable your customers to easily check out with our newest device, the PD40. Take a look at all of Zebra Technologies Android based products and learn how they can give your customers a superior shopping experience. Visit for more information.

  6. Customer Engagement Business Models For SMRs

    From evangelizing social media and the importance of a great mobile experience to e-commerce and staying connected in your local community, Craig McCollum, Executive Vice President of the Americas for Epicor, talks to Erin Harris, Editor in Chief at Innovative Retail Technologies, about the things small to midsize retailers (SMRs) must do to enhance customer engagement.

  7. What Is GoSpotCheck?

    GoSpotCheck’s field management software helps brands like Beam Suntory, Maui Jim and OtterBox improve their retail execution every day. Check out this quick video to see mobile data collection in action.

  8. Incentive Comp In Retail: 5 Bottom-Line Benefits

    Among all the facets of retailing, employee motivation is one of the most important and manageable factors for success and profitability. A disgruntled sales associate is unlikely to connect well with customers. Retailers looking to increase wallet share and drive desired behavior such as increased cross sell/up sell opportunities, improved customer service and customer retention rely on incentive comp plans and strategies.

  9. Competing On Service

    Listen as ISR’s Executive Editor, Erin Harris, talks to Steve Rowen, Managing Partner at RSR Research about innovation’s essential role in helping retailers outpace their competitors on customer service.

  10. Reduce TCO Of Your Network

    Greg Griffiths, VP of Product Marketing at Earthlink talks to ISR’s Executive Editor, Erin Harris about how retailers can reduce the total cost of ownership (TCO) for their networks. Griffiths also addresses retailers’ concerns about moving networks to the cloud.