Featured Content
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How To Create A Metaverse Shopping Experience That’s Actually Successful
12/12/2022
With the current metaverse hamstrung by lackluster graphics, data-mining fears, and restless people anxious to have real experiences after years of social isolation, online retailers have their work cut out for them. Though the tech world is hyped about the metaverse, most people don’t even know what it is, much less use it for shopping. How can businesses overcome these hurdles?
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Improve Operational Efficiency And Combat Fraud With Secure Real-Time Location Systems
12/12/2022
Retailers increasingly rely on Internet of Things (IoT) networks to securely connect a growing variety of devices and equipment. One of the most promising IoT applications is the use of
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Turning Brick And Mortar Stores Into A Competitive Advantage
12/12/2022
New technologies and business models are prioritizing internet sales channels in retail, but hybrid models that incorporate the advantages of physical storefronts are the best methods for meeting the modern expectations of customers. As a result of altered consumer behavior, retailers who can provide high levels of customer service and reduced fulfillment times including same-day delivery or pickup have a competitive advantage. Post-pandemic, businesses that successfully implemented an omni-channel experience gained an edge over those who rely solely on physical or online storefronts. Customers value an authentic shopping experience, which is why it’s more important than ever to leverage existing brick-and-mortar stores as shoppers return to the high street.
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5 Ways To Harness The Power Of Urgency In Selling B2B Software
12/12/2022
Every company is reliant on what other companies can provide them. Each day when you get to work, think about the different companies involved in your activities. For example, if you sell online, you likely have an eCommerce integration making those sales happen.
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5 Questions You Must Ask When Choosing A 3PL Partner In 2023
11/21/2022
Choosing a 3PL is tough because they become a silent part of your operations that can make or break customer relationships and revenue opportunities. When a 3PL fails, your business can too. So, if you’re considering a switch in 2023, ask about the 3PL’s health and outlook. Here are a few to get you going.
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3 Steps For Retailers To Protect Growing IT Systems From Cyberattacks
11/11/2022
Everyone loves a bit of retail therapy—especially cybercriminals. Ecommerce sites are one of the easiest targets for cyberattacks. Not because they’re less secure (although some are) but because of the stored trifecta of goods, credit cards, and personal data. It’s the perfect environment for bad actors, and it’s no surprise that research confirms this. Retail remains one of the top five most targeted industries.
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Crafting The Future Of Retail With Composable Commerce
11/7/2022
Consumer shopping behaviors are shifting at a rapid pace, and many retailers are finding themselves left behind due to clunky, outdated legacy systems. For this reason, leading companies are adopting composability as part of their digital commerce strategy. Composable ecosystems are designed to be both customer-centric and business-centric — allowing you to align IT and business functions by connecting capabilities that matter most to your customers.
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Improving Holiday Resiliency And Efficiency By Filling Non-Transactional Automation Gaps
11/7/2022
The holiday season is the most critical time of the year for online retailers. Increased website traffic, customer volume, and sales put everything in e-commerce to the test, including systems, processes, customer experience tools, and employee support resources. By now, most organizations have already completed the transactional integrations and automation that underpin these functions and are in a code freeze through the end of the year. With large-scale operational improvements largely in-flight, retailers that want to succeed this holiday season and exceed consumer expectations should be identifying and addressing gaps in their non-transactional infrastructure
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Digital Revolving Credit: The eCommerce Gift That Keeps On Giving
11/7/2022
As online merchants prepare for gift-giving season, it’s an ideal time for them to assess how the financing options they offer at checkout align with their strategic objectives. Do they help build brand loyalty and foster long-term customer relationships? Do they generate opportunities for recurring sales and decrease the reliance on new customer acquisition? E-tailers want to have an ongoing relationship with customers predicated on trust, familiarity, and the best possible user experience. They count on customers making multiple purchases every year over a lifetime, not just processing “one and done” transactions. Solutions that can provide these benefits add lasting value for the merchant.
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Fraud Detection Should Go Beyond Stopping Chargebacks
11/7/2022
Before the growth of eCommerce during the pandemic, retailers typically focused their online fraud detection efforts on reducing the rate of chargebacks. But with the rise of claims fraud, retailers are up against a new goliath.