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FEATURED MERCHANDISE MANAGEMENT CONTENT

U.S. Consumer Spending Is Weaker But Still Growing

U.S. consumer spending is declining, with a shift from goods to experiences like travel and dining out, potentially impacting the retail sector and signaling an uncertain economic future.

Doing Our Part For A Sustainable Future

As a response to global sustainability commitments and the pressing need to combat climate change, apg is taking proactive measures to reduce its carbon footprint through a number of green initiatives.

Report: Future Monetary Systems Must Include Cash

The debate over the future of cash centers on technology advancements, but neglects the social and economic implications of excluding those without digital access.

Once Considered Unsafe, Cash Now Offers Security

Using cash provides increased security and privacy compared to electronic payment methods, minimizing the risk of cyber theft and personal data exposure.

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ARTICLES FROM INNOVATIVE RETAIL TECHNOLOGIES

  • TheList
    5 Game-Changing Technologies Leaders Will Rapidly Adopt

    To succeed over the next decade, retail and consumer goods leaders will need to have a laser focus on which technologies increase the value add for consumers, weighing those benefits against their costs. Doing so will help retailers thrive in the new age of retailing by competing on what matters most — customer engagement and wallet share.

  • The Case For A Voice Strategy
    3/1/2018

    I’m willing to bet decent money that you’ve come across articles to the effect of “Top X Technologies and Trends in 2018,” and that voice technology has ranked high on those lists. Some articles on voice and its impact on the retail industry deliver a terrifying and threatening sense of urgency, especially for CPGs. While retailers (and CPGs) need to have their finger on the pulse of voice technology, let’s take a big, collective deep breath. There’s only one way to compete in voice shopping, and that’s to develop a solid strategy.
  • Paving The Way For Retail In Washington
    3/1/2018

    Retailers’ challenges remain, but continued emphasis on public policy and regulatory reform efforts will help retailers face economic and political threats.
  • What You Need To Know About The General Data Protection Regulation
    3/1/2018

    The General Data Protection Regulation (GDPR) is the European Union’s new regulation on data and cybersecurity that will become law in the EU on May 25, 2018. It’s designed to legally strengthen data protection for everyone living in the European Union and create a single data protection regime for businesses and consumers to rely on.
  • Omni-Channel Expectations
    3/1/2018

    How many online transactions does a customer make per year?
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MERCHANDISE MANAGEMENT NEWS

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MERCHANDISE MANAGEMENT MULTIMEDIA

  • Introducing, The Architect™, An All-In-One Point Of Sale Cable Management Solution

    For more than forty years…people like you have trusted apg® for high-quality, best-in-class, cash management solutions at the point of sale. AND again, we’re at the point of something good. Introducing The Architect™ by apg®… An all-in-one point-of-sale cable management solution—giving you the clean and professional counter you’ve dreamed of.

  • Customer Service Focus
    RSPA Trusted Advisor Ep. 65: No-Nonsense Customer Service For VARs And ISVs

    In Episode 65 of “The Trusted Advisor,” the RSPA’s Jim Roddy talks with Randy Gunter, one of the principals at VAR Spark Solutions Group, and Jeff Sanders, the President of VAR Southwest Point of Sale, about customer service best practices for retail technology solution providers. Among the topics discussed are reactive and proactive customer communication strategies, the importance of an annual customer survey, how to win over an upset customer, and the biggest customer service mistake many resellers make.

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