
ARTICLES FROM INNOVATIVE RETAIL TECHNOLOGIES
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5 Game-Changing Technologies Leaders Will Rapidly Adopt
To succeed over the next decade, retail and consumer goods leaders will need to have a laser focus on which technologies increase the value add for consumers, weighing those benefits against their costs. Doing so will help retailers thrive in the new age of retailing by competing on what matters most — customer engagement and wallet share.
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The Case For A Voice Strategy3/1/2018
I’m willing to bet decent money that you’ve come across articles to the effect of “Top X Technologies and Trends in 2018,” and that voice technology has ranked high on those lists. Some articles on voice and its impact on the retail industry deliver a terrifying and threatening sense of urgency, especially for CPGs. While retailers (and CPGs) need to have their finger on the pulse of voice technology, let’s take a big, collective deep breath. There’s only one way to compete in voice shopping, and that’s to develop a solid strategy.
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Paving The Way For Retail In Washington3/1/2018
Retailers’ challenges remain, but continued emphasis on public policy and regulatory reform efforts will help retailers face economic and political threats.
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What You Need To Know About The General Data Protection Regulation3/1/2018
The General Data Protection Regulation (GDPR) is the European Union’s new regulation on data and cybersecurity that will become law in the EU on May 25, 2018. It’s designed to legally strengthen data protection for everyone living in the European Union and create a single data protection regime for businesses and consumers to rely on.
MERCHANDISE MANAGEMENT NEWS
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Total Wine & More Partners With Rackspace Technology To Optimize Performance And Accelerate Innovation Across Its Retail Operations10/16/2025
Rackspace Technology®, a leading end-to-end hybrid cloud and AI solutions company, today announced Total Wine & More, America’s Wine Superstore®, has partnered with Rackspace to advance its digital transformation through a strategic, multicloud approach.
- Celerant Unveils Customer Engagement Suite: One Central Hub For Unified Retail Marketing
- Jesta I.S. Named A Major Player In IDC MarketScape For mPOS Software Platforms For Fashion Retail
- Zebra And Salesforce Introduce Retail Cloud POS Solution On Android To Streamline Store Operations
- Williams-Sonoma, Inc. Deploys Salesforce Agentforce 360 Across Its Brand Portfolio, Elevating Its Premium Customer Support And Experiences To The Next Level
- Walmart Partners With Openai To Create AI-First Shopping Experiences
MERCHANDISE MANAGEMENT MULTIMEDIA
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For more than forty years…people like you have trusted apg® for high-quality, best-in-class, cash management solutions at the point of sale. AND again, we’re at the point of something good. Introducing The Architect™ by apg®… An all-in-one point-of-sale cable management solution—giving you the clean and professional counter you’ve dreamed of.
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In Episode 65 of “The Trusted Advisor,” the RSPA’s Jim Roddy talks with Randy Gunter, one of the principals at VAR Spark Solutions Group, and Jeff Sanders, the President of VAR Southwest Point of Sale, about customer service best practices for retail technology solution providers. Among the topics discussed are reactive and proactive customer communication strategies, the importance of an annual customer survey, how to win over an upset customer, and the biggest customer service mistake many resellers make.