Integrated Solutions For Retailers: May 2012 Issue Table of Contents

From The Editor

• Mobile Devices: Who’s On Your Side?

Feature Article

• A New Approach To Workforce Management

In-Store Systems

• Improve Interdepartmental Communication
• Servicing The Customer In A Multichannel World
• Traffic-Counting Tool Helps Boost Conversion Rate

Supply Chain/Logistics

• Viewing Shipments Across Borders Decreases Risk And Increases Rewards
• A Lesson In Reverse Logistics
• Inbound Inventory: A Key To Retail Success
• Stein Mart’s Supply Chain Overhaul Saves Millions

Loss Prevention/Security

• A New Line Of Defense Against ORC
• How Shoplifting Policies Affect Employee Theft
• How To Avoid Losing Profits From Counterfeit Bills
• Exception Reporting Makes Fraud An Easy Mark

Marketing/Operations

• Manage Energy, Manage Expenses
• The Rise Of The Chief Marketing Officer
• Tablets Empower The Store Associate To Engage The Connected Consumer
• Customer Feedback Leads To Greater Sales

Cross-Channel Retailing

• Network Security Extends To Devices
• The 11 Commandments Of Online Marketing
• Driving The Order Fulfillment Solution
• Cross-Channel Platform Drives Inventory Efficiency

Product Showcase

• Surveillance Systems Solutions