March 2015 ISMR Issue Table Of Contents

From The Editor

• The Inhumanity Of Scheduling Automation

Feature Article

• 3 Keys To The Mobile Consumer: Strategy, Preparation, And Adoption

Retail Commerce/Omni-Channel Retailing

• Modern Customer Analytics 101
• Omni-Channel Commerce Demands DC Automation

In-Store Systems

• Real-Time Data To The Rescue
• Closed-Loop Alerting, Surveys Drive Better Customer Experiences At Tommy Bahama
• Video Stops Traffic At Sun Diego
• Employee Self-Service Impact On Labor Scheduling
• Prep Now For Big Changes At The POS

Loss Prevention/Security

• Privacy, Security, And The Internet Of Things
• The Multidisciplinary Appeal Of Networked Video
• Preventing Operational Loss
• Inside The Front-End Changes At Lowe’s
• Loss Prevention’s Role During Civil Unrest

Supply Chain Supplement

• Cutting-Edge Supply Chain Strategies: Omni-Channel’s Next Big Thing