Contributed Editorial

  1. Creating More Jobs With AI
    9/11/2017

    Today, artificial intelligence, or AI, has contributed greatly to how business is conducted. However, with the push of technology and AI to provide advanced services to consumers, many fear AI will take over the majority of jobs and become a negative with consumers. By James Ramey, CEO, DeviceBits

  2. Deliver A Stand Out Shopping Experience Through Loyalty
    9/6/2017

    In an increasingly transparent operating environment, independent retailers must find innovative ways to advance the consumer experience as a means of competitive differentiation. By Doug Smith, director, product marketing, retail and distribution, Epicor Software

  3. Fraud And Security Today: As EMV Stops In-Store Fraud, Criminals Move Online
    9/5/2017

    It’s nearly two years since the EMV changeover—but fraud hasn’t yet disappeared. Not only that, breaches are still taking place at major chains, and a new one seems to make headlines every week. So was EMV worth it? And how can ISVs make sure they stay ahead of the next trend in fraud?

  4. 4 Reasons You Need To Take Blockchain Seriously
    9/5/2017

    Retailers are bombarded with so many new technologies it’s difficult to keep up. Each new tool or platform makes bold claims of transformative capabilities. By Sunny Lu, Co-founder & CEO, VeChain

  5. Putting Merchandising Execution In The Palm Of Your Hand
    9/1/2017

    Merchandising is the heart of any retail business. As consumers have countless ways to purchase products, whether in brick-and-mortar locations or across dozens of online retailers, there is increasing pressure on merchandisers to ensure a consumer experiences products the way a brand manager intended. By Stefan T. Midford, CEO, Natural Insight

  6. Why Facilities Management Is Key To Optimizing Retail Stores
    8/30/2017

    There’s no denying the retail industry is in a state of transformation, evolving in unprecedented fashion and adding the need for a shift in both basic and complex business practices in order to stay competitive. The lift is not light, but the risks associated with sticking with the status quo are devastating. By Tom Buiocchi, CEO, ServiceChannel

  7. How Data And Technology Will Keep You One Step Ahead Of The Customer
    8/29/2017

    It’s well known retailers who know their customers keep their customers. However, it’s much harder to grow and acquire loyal customers. With the shopper front and center and clearly in control, retailers need to apply what they know about their customers’ needs, wants, and behaviors to stay relevant. By Bill Peterson, Senior Director, Industry Solutions, MapR Technologies

  8. How To Improve Call Center Data Security Without Forgoing Customer Service
    8/24/2017

    Retail is one of the most frequently targeted sectors for data breaches. In fact, it is the industry with the largest single share of incidents investigated in Trustwave’s Annual Global Security Report for two years running. By Tim Critchley, CEO, Semafone

  9. The 4 Strategic Pillars Of Shopper-First Retail
    8/23/2017

    A few months ago, The New York Times published a feature story urging retailers to imagine the store of the future. By Matthew Eisnor and Armughan Javaid, Vice President, East Region Retail Vertical Co-Leads, SapientRazorfish

  10. 5 Ways To Enhance Your e-Commerce Inventory Management Process
    8/22/2017

    With the surge in the e-commerce, the need to employ appropriate inventory management practices for e-commerce warehousing has increased tremendously. By Kevin Hill, Quality Scales Unlimited