Contributed Editorial

41. Navigating The New $28.6B Restaurant Revitalization Fund 5/21/2021

    To help food service operators and the technology solution providers who serve them, the RSPA has produced a 55-minute video “Navigating the New $28.6B Restaurant Revitalization Fund” featuring guidance from RSPA General Counsel Jill Miller.

     

42. Back To Basics: Prioritizing TCO In Retail Technology Purchases 5/20/2021

    Even before the COVID-19 pandemic, the retail industry was transforming itself to adopt new technologies and accommodate evolving consumer preferences. Now, as retailers look beyond the pandemic, they need to invest in new technologies and services to stay competitive in the digital future. For point of sale (POS) solution providers, this opens profit-generating opportunities to sell technology solutions and deliver long-term services.

43. Why Retailers Should Include Cash Payments As Part Of Their Post Pandemic Payment Strategy? 5/7/2021

    The pandemic has brought new energy to the cashless movement, but cash still isn’t going away. Too many people, especially the elderly as well as the unbanked and underbanked, depend on legal tender for their purchases. That’s because cash is easier to budget for and lets users shop with anonymity.

44. Retailers Plan Significant Post-Pandemic Investments 3/31/2021

    Despite consumers’ growing dependence on digital shopping channels, nearly 92% of all sales in 2021 will be fulfilled through local brick and mortar stores. Meanwhile, local stores are changing, as retailers rush to accommodate new shopping trends such as curbside pickup and BOPIS.

45. RSPA Recommended Read: Turning The Flywheel 3/25/2021

    Do you want to know the silver-bullet system Amazon, Intel, and Nike use to expand into new markets? Unfortunately, just like in most every other aspect of life, there is no silver bullet. But there is an underlying system these three high-growth companies utilize – it’s called the Flywheel, and you can build one for your organization...

46. 2021 RSPA POS Channel KPI Study 3/25/2021

    Last year’s POS Channel KPI Study, published in early March 2020, began with this statement: Change is the norm and dizziness is a de facto condition for solution providers in the retail IT channel. New technologies, business models, competitors, and consolidations continue to morph our channel, plus we’re seeing the emergence of dozens of niche software developers and a growing influence of ISV/VAR hybrids, resellers investing in their own intellectual property through proprietary software.

47. 15 Ergonomic Tips For Employees Working Remote Or From Home 3/10/2021

    During the COVID-19 crisis many of us are relocating to a new work environment, our homes.  Working from home is not without challenges, personal and professional.

48. Overcoming Omnichannel Challenges 3/8/2021

    It’s no secret that an omnichannel order management system is key to delivering top-notch customer experiences. But OMS solutions also come with a host of challenges, making it difficult for retail businesses to implement them and get a solid ROI once they’re up and running.

49. How To Choose An Omnichannel Provider 3/8/2021

    While omnichannel order management systems offer a lot of benefits to retail and eCommerce businesses, you can’t just pick one at random and hope for the best. Each OMS comes equipped with different features and levels of support from the provider -- and not all are designed to fit seamlessly into your operations.

50. Using Omnichannel As An Intentional Customer Retention Strategy 3/8/2021

    Customer retention is one of the biggest challenges retail and eCommerce businesses face. Not just because acquiring new customers is 5-25 times more expensive than retaining current customers, but because customers are demanding.