Articles From Integrated Solutions For Retailers
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Labor Optimization Trends That Bridge Customer Experience Gaps
6/21/2012
Identifying the most valuable KPIs (key performance indicators) allows retailers to substantially improve the customer experience.
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Reduce Cart Abandonment This Holiday Season
6/21/2012
Boost your online conversion rate in five easy steps.
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Evolution Of The POS
5/22/2012
Rapidly changing consumer shopping habits are forcing big change at the POS. Can retailers keep up?
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Simple Steps To Social Success
5/22/2012
As far as social media outreach is concerned, a lower-frequency, higher-impact approach could yield big results in a crowded market.
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Deliver Branded Customer Service Across Multiple Technology Channels
5/22/2012
Ensure your outsourced call center speaks your brand.
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A New Approach To Workforce Management
4/25/2012
As workforce management evolves beyond time and attendance, retailers leverage WFM to achieve cost reduction, improve employee relations, and maintain management control.
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Email Strategies For The Mobile, Social-Minded
3/26/2012
The converging power of social channels and consumer mobility force immediate change to your email marketing tactics.
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New Search Trends Retail Marketers Must Consider
3/26/2012
As retailers increase their online presence, where they rank in search results, and how customers are getting these results, becomes increasingly important.
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Trends In Omni-Channel Retailing
3/26/2012
At the root of omni-channel retailing lies customer satisfaction.
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Get Smart About Smartphones
3/26/2012
Location-based services help retailers understand the relationship between customers, their phones, and their purchases.