Featured News
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New UPS Study Highlights The Changing Channel Dynamics Of Retail
12/28/2017
Empowered shoppers create changing dynamics for retailers across channels.
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RSR Report Examines how Retailers Can Build A Better Workforce
12/28/2017
As customers demand better experiences, retailers must rethink the creation of their workforce.
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New Retail Study Finds Shoppers Receive Less Personalized Service Online Than In-Store
12/18/2017
Integrating personalized help across channels is crucial for retailers to win sales.
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New Study Shows Retail IT Services Market Will Expand To $117 Billion By 2021
12/11/2017
Research demonstrates that retailers are increasingly turning to outside partners for IT services.
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2018 Will Be The Year Of Digital Customer Experience
12/11/2017
New Year will see CMOs scale up, integrate, and transform to become customer-centric.
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Report Finds Retailers Need New Solutions To Meet Supply Chain Challenges
12/4/2017
The changing retail landscape requires adaptation and flexibility to meet new challenges.
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Ecommerce Is The Biggest Driver For Black Friday And Cyber Monday Sales
12/4/2017
Leading retailers, including Saks Fifth Avenue, Ann Taylor, Bloomingdale's and Lord & Taylor, saw a 28 percent year-over-year increase in average total sales from Thanksgiving through Cyber Monday. This is based on data collected through Salesfloor’s platform. Shoppers also requested more help from online associates when shopping – indicated by a 31 percent YOY increase.
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Deloitte Predicts Healthy Black Friday Sales, Both Online And In Stores
11/27/2017
Survey finds 75 percent of Americans plan to shop over the holiday weekend.
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Is Black Friday Becoming Obsolete?
11/27/2017
What does rising ecommerce mean for traditional brick-and-mortar holiday retail sales?
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RiskIQ Finds 1 in 25 Black Friday-themed Apps Are Fake
11/21/2017
E-commerce faces greater challenges of fake apps and landing pages than ever.