Retail Industry Podcasts
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The Importance Of Omni-Channel Retailing
3/20/2012
Ravi Bagal, VP and global managing director, retail and distribution at Verizon, talks to Erin Harris about the importance of omni-channel retailing, its impact on customer satisfaction, and the technologies necessary to build an omni-channel strategy.
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Raise Your Retail Intelligence
2/14/2012
Mike Burge, president and CEO at MI9, talks to Erin Harris about how MI9’s broad customer base allows the company to detect trends that indicate upcoming changes in retail. Burge discusses those trends, how to raise your retail intelligence, and more in this informative podcast.
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The New Era In Digital Signage
11/11/2011
During this enlightening podcast, Intel’s Retail Sector General Manager Jose Avalos talks to Erin Harris, associate editor at Integrated Solutions For Retailers/Retail Solutions Online about the advancements in digital signage technology.
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CRM And The Multichannel Retailer: Part 3: Social Media And The Multichannel CRM Program
11/2/2011
During part three of our podcast series, CRM And The Multichannel Retailer, MJ Crabbe-Barberis, director of global CRM product marketing at Infor10 CRM Epiphany, talks to Integrated Solutions For Retailers/Retail Solutions Online Associate Editor, Erin Harris about the proper ways to use social media as a customer touch point.
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WFM And The Connected Store Part 3: Compliance And The Company
11/1/2011
With all the coverage on compliance in the media, Infor WFM Workbrain’s Rochelle Schard, director, product & industry marketing (WFM) talks to Erin Harris, associate editor at Integrated Solutions For Retailers/Retail Solutions Online about how compliance affects your labor strategy.
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WFM And The Connected Store Part 2: WFM On The Go
11/1/2011
In part two of the three-part podcast series, WFM And The Connected Store, Rochelle Schard, director, product & industry marketing (WFM) at Infor WFM Workbrain, talks to Erin Harris, associate editor at Integrated Solutions For Retailers/Retail Solutions Online, about how mobility impacts a store’s WFM strategy and what that can do for the labor force.
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WFM And The Connected Store Part 1: Taking WFM Beyond Time & Attendance
11/1/2011
During part one of this three-part podcast series, WFM And The Connected Store with Infor WFM Workbrain, Rochelle Schard, director, product & industry marketing (WFM) there talks to Erin Harris, associate editor at Integrated Solutions For Retailers/Retail Solutions Online, about extending workforce management beyond time & attendance.
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CRM And The Multichannel Retailer: Part 2: Challenges With Cross-Channel
10/31/2011
Part two of our three-part podcast series, CRM And The Multichannel Retailer, features MJ Crabbe-Barberis, director of global CRM product marketing at Infor10 CRM Epiphany, detailing the notion of cross-channel cannibalization, as she outlines the ways to manage the business challenges related to it.
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CRM And The Multichannel Retailer: Part 1: Building A Holistic Customer View
10/24/2011
In part one of this three-part podcast series, CRM And The Multichannel Retailer, MJ Crabbe-Barberis, director of global CRM product marketing at Infor10 CRM Epiphany, talks to Erin Harris, associate editor at Integrated Solutions For Retailers/Retail Solutions Online about the benefits of a holistic customer view and what that means to the retailer.
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Inside Intelligent Cash Handling
10/19/2011
In this podcast, Ed McGunn, president at Corporate Safe Specialists Fire King, talks to Associate Editor Erin Harris about how cash automation is changing retail. McGunn explains how intelligent cash handling automation can benefit retail, and also he provides advice for retailers looking to invest in cash automation solutions.
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