ARTICLES BY CHRISTINE KERN
Retail Tactics Proven To Win Online Shoppers2/5/2018
New guide demonstrates how eCommerce marketplaces are impacting global online shopping trends.
Physical Stores Are Evolving To Meet New Roles For Customers1/29/2018
Stores are key and will thrive, but only with transformation of in-store customer experiences.
Holiday Analysis Reveals Strengths And Weaknesses In Retailers’ Omnichannel Initiatives1/29/2018
As customers use more channels with higher expectations, retailers need to invest in better support.
New Study Anticipates Retail Sales To Rise 6.2 Percent In 20181/16/2018
2017 proved to be a strong year for retail sales, and experts project even stronger growth in 2018.
Reducing Cash Handling Can Boost Retail Sales And Profit Growth1/16/2018
Report demonstrates that retailers can reclaim labor hours by automating cash handling processes.
Holiday Sales Rose 4.9 Percent For 2017 In Largest Year-Over-Year Increase Since 20111/8/2018
Higher spending reflects solid consumer confidence and soaring ecommerce sales.
New UPS Study Highlights The Changing Channel Dynamics Of Retail12/28/2017
Empowered shoppers create changing dynamics for retailers across channels.
RSR Report Examines how Retailers Can Build A Better Workforce12/28/2017
As customers demand better experiences, retailers must rethink the creation of their workforce.
New Retail Study Finds Shoppers Receive Less Personalized Service Online Than In-Store12/18/2017
Integrating personalized help across channels is crucial for retailers to win sales.
Deloitte Predicts Healthy Black Friday Sales, Both Online And In Stores11/27/2017
Survey finds 75 percent of Americans plan to shop over the holiday weekend.