Contributed Editorial

  1. 3 Keys To A Successful Omni-Channel Holiday

    The importance of delivering high-quality customer experiences in today’s retail space is well-understood. The new challenge has become how to deliver that experience in a profitable way while also keeping up with rapidly-changing consumer expectations, fueled by online retailers.

  2. Why Retailers Should Equip Their Temporary Holiday Workforce With Mobile Devices

    The holiday season is quickly approaching. This means retailers need to start preparing for the influx of seasonal temporary workers required to get through the holidays.

  3. Why Connecting Consumers In-Store Can Be A Failed Masterpiece

    We’ve all had this experience: You walk into a store and find a product you like, open your phone for the obligatory quick price comparison and the store’s Wi-Fi network pops up, asking you to login or to register for an account. As a casual shopper, I view this as a hassle. On more than one occasion, I’ve just clicked cancel and foregone the free Wi-Fi.

  4. Traceability: The Solution To Product Recalls

    It seems product recalls are now the norm on a wide range of products from cellphones to ATVs, high heels, children’s clothing, and more.  In one week, the CPSC reported several recalls on its website: incorrect venting Nutrilife® hydrogen peroxide bottles cause fires or burns; By Gary Barraco, Director, Global Product Marketing, Amber Road

  5. 5 Ways To Compete Online In The Amazon Era

    It’s probably no surprise the majority of online sales run through leading e-tailers such as Amazon and By Patrick van Boom, CMO, TIE Kinetix

  6. Top Strategies For Building A Better User Generated Content Program

    It’s a splendid time to be a shopper. They can click, tap, swipe, and mobile pay their way through the friction-free commerce landscape. By Jim Davidson, director of research, TurnTo Networks

  7. Creating More Jobs With AI

    Today, artificial intelligence, or AI, has contributed greatly to how business is conducted. However, with the push of technology and AI to provide advanced services to consumers, many fear AI will take over the majority of jobs and become a negative with consumers. By James Ramey, CEO, DeviceBits

  8. Deliver A Stand Out Shopping Experience Through Loyalty

    In an increasingly transparent operating environment, independent retailers must find innovative ways to advance the consumer experience as a means of competitive differentiation. By Doug Smith, director, product marketing, retail and distribution, Epicor Software

  9. 4 Reasons You Need To Take Blockchain Seriously

    Retailers are bombarded with so many new technologies it’s difficult to keep up. Each new tool or platform makes bold claims of transformative capabilities. By Sunny Lu, Co-founder & CEO, VeChain

  10. Putting Merchandising Execution In The Palm Of Your Hand

    Merchandising is the heart of any retail business. As consumers have countless ways to purchase products, whether in brick-and-mortar locations or across dozens of online retailers, there is increasing pressure on merchandisers to ensure a consumer experiences products the way a brand manager intended. By Stefan T. Midford, CEO, Natural Insight