Cross Channel Magazine
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Customer Engagement Gets Technical
12/16/2015
As retail differentiators go, it’s hard to beat a memorable customer experience. Here, three experts offer insight into the rise of technology’s role in customer engagement.
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2016 NRF Big Show Connection
12/16/2015
It’s that time of year again — Retail’s BIG Show is upon us. To help you make the most of your BIG Show experience, we’ve compiled for you a list of some of the leading systems and solutions vendors that will be exhibiting at the show.
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EMV In 2016: The Payment Providers’ Perspective
12/15/2015
A few months removed from the EMV liability shift, payment experts weigh in on where we go from here.
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Email’s Vital Role In Reducing Shopping Cart Abandonment
12/15/2015
Here’s how a specialty retailer relies on an email marketing platform to convert abandoned carts into completed purchases.
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Lowe’s Takes Big Box To A Small Scale In Manhattan
12/15/2015
Presenting the breadth and depth of Lowe’s big box assortment in its new, small Manhattan stores required an innovative twist on the endless aisle.
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Order Management: The Backbone Of Omni-Channel
12/15/2015
We’re moving rapidly toward an all-out revolution at the POS. A throw-the-baby-out-with-the-bathwater, wholesale rip-and-replace of the transaction systems we’ve known since the advents of POS, ERP (enterprise resource planning), and e-commerce.
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Retail Tech Spending 2016
10/21/2015
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
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How Start-Ups Tackle Omni-Channel Disruption
10/21/2015
Here’s how five retail tech start-ups merge digital and physical retail for true omni-channel disruption.
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I Didn’t Thank The Device
10/21/2015
I took a road trip with my 11-year-old son and three of his pals a few weeks back. A long drive with four fifth-grade boys is enough to cause a man some anxiety. Retail therapy was in order, and there was a Cabela’s on our route.
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The Store-Altering Impact Of Omni-Channel
10/20/2015
Associate responsibilities, commerce design are ripe for change at the hands of omni-channel demand.