Cross Channel Magazine
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Instilling A Genius For Innovation
6/20/2016
Leadership and ownership are the key components necessary to drive innovation in the retail organization.
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New Risks, New Resources
6/20/2016
From cyber security to violent crime, mounting risks in retail require collaborative, innovative resource allocation.
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ERP Relief For Stores On Wheels
6/17/2016
To gain access to automated, real-time replenishment data, Mister Safety Shoes underwent a full-scale ERP overhaul that helped its mobile stores deliver the best possible customer experience.
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Personalized Recommendations Drive Double-Digit Conversion Lift
6/17/2016
One-to-one customer engagement enabled by machine learning yields a 13 percent reduction in bounce rate and a 33 percent average order value improvement at Marmot.
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The 2016 Mobility Special Report
4/19/2016
Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.
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The New Currency Of ROI
4/19/2016
Return on investment calculations are integral to tech and operations expenditure decisions. They inform strategy, give us benchmarks to guide implementation and execution, help us stay accountable to goals, and provide the finance department with budget assurance.
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Inspiration From Chocolate-Fueled Innovation
4/19/2016
A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab
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Breaking All The Retail Rules
4/19/2016
Why is Hointer’s Nadia Shouraboura so hell-bent on bringing big changes to the in-store experience?
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Upping The E-Commerce Pet Supply Ante
4/19/2016
Trading partner management software enables a broader selection of merchandise and minimizes order exceptions at PetFlow.
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Inside Best Buy Canada’s New Marketplace Initiative
4/19/2016
How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.