Omni-Channel Industry Podcasts
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Innovative Retail Technologies With Matt Pillar And Erin Harris
6/29/2015
Listen in as Matt Pillar and Erin Harris discuss the exciting changes coming to Integrated Solutions For Retailers.
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3 Ways To Drive An Innovative Culture In Retail
6/29/2015
In this informative podcast, Dave Finnegan, CIO at Orvis, shares with Erin Harris three specific ways to drive a culture of innovation inside the organization and why SMRs especially are in the perfect position to adopt innovative solutions and processes to improve the guest experience.
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Solving The DC’s Omni-Channel Commerce Challenges
6/9/2015
From changing order profiles to a shrinking qualified labor force to fast-paced operations, distribution centers are feeling the pressure of omni-channel commerce. Jerry Koch, Director Of Corporate Marketing and Product Management at Intelligrated, talks with ISR’s Executive Editor, Erin Harris, about how retailers can cost-effectively overcome those challenges to drive an efficient fulfillment process, and in turn, a pleasant customer experience.
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Focus On Flexibility For Goods-To-Person Item Picking
3/16/2015
When it comes to investing in an automated order fulfillment solution to boost DC and warehouse efficiency, will the technology be flexible enough to support the changes that will undoubtedly impact the business in the future? In Part 3 of our podcast series with Jeff Hedges, president material handling at OPEX Corporation, he explains why savvy retailers favor a flexible goods-to-person (GTP) solution that easily adapts to changes in storage capacity, throughput capacity, and more — with very little down time.
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Digital Signage, Kiosks, & Mobile: 3 Key Drivers Of The Omni-Channel Experience
2/19/2015
In this timely podcast, ISR's Executive Editor Erin Harris talks to Mike Kearby, President of AML about what's driving the customer experience, specifically inside the store. Kearby sheds light on the value digital signage and kiosks bring to the store, and he discusses the two sides to the mobile initiative happening in retail.
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Flexible Omni-Channel Retailing: Truth Or Myth?
1/30/2015
Is a flexible omni-channel environment an option for today’s retailers? And, if so, how is it achieved? To find out, listen in as ISR’s Executive Editor, Erin Harris, talks with Sam Villanti, President and CEO of UTC RETAIL about his take on the importance of a flexible omni-channel environment and the steps to take to get there.
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Warehouse Automation Podcast Series
9/17/2014
In this interesting podcast, ISR's Executive Editor, Erin Harris talks to Jeff Hedges, president, material handling at OPEX Corporation about the vital role automation plays for retailers. Hedges paints a realistic picture about the hidden costs of automation, especially for retailers considering their first-time investment. "[E-Retailers] need to appreciate the on-going costs of running automation after the investment," explains Hedges. "I don't see that as a reason or an excuse or justification for not investing in automation, but we've realized that we need to convey to companies that are investing in automation for the first time that there is an expected cost associated with maintaining your automation; there is an expected change in your energy draw; and there is specialized training required for your maintenance staff." Listen in as Hedges delivers thoughtful insight for any retailer considering automation inside the warehouse.
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Simplifying Mobile Technology Adoption: 3 Tips For IT DMs
9/10/2014
Dave Crist, senior VP, sales & marketing at Brother Mobile Solutions joins ISR's executive editor, Erin Harris, for an actionable discussion on how the global adoption of mobile technologies is changing retail. Crist explains Brother Mobile Solutions' role in the next generation of mobile printing technology in retail, which includes helping IT decision makers to make sense of the ever-evoloving mobile technology environment. "We avoid layering the sparkley, new technology on top of an old, tired process. That spells disaster in terms of adoption and ROI ...," states Crist. Listen in as Crist talks mobile technology's affect on the IT decision maker as well as the store-level associate.
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Merchandise Fulfillment Advice That Works
5/8/2014
Merchandise fulfillment is a hot topic and one of the keys for retailers looking to have a strong omnichannel initiative. In this podcast, we'll discuss how asset tracking and fleet management help ensure proper fulfillment, the latest technologies that can help retailers leverage and manage their fleets, how increased visibility into tracking enables retailers to gain efficiencies and keep the right products available to customers across all channels, and — finally — getting employee buy-in without looking like Big Brother.
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What Oracle Can Teach Retailers About Any-Channel Fulfillment
3/11/2014
In our Supply Chain Execution 2014 report, "Making Any-Channel Fulfillment Profitable," RSR analyst Nikki Baird asserts that a fundamental problem with today's retail supply chain is that it's still decidedly a store-based model. We speak with Mike Johnson, Solution Director, Supply Chain for Oracle, about his take on this stance.