ARTICLES FROM INNOVATIVE RETAIL TECHNOLOGIES
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Supply Chain | 2017 IRT Retailer Innovation Awards
As The Paper Store (TPS) grew, management there understood that in order to maintain a high customer service level, unique and diverse assortment, and convenient fulfillment options, it would have to bring world-class technology and innovation to its supply chain processes.
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Retail Tech Spending 201610/21/2015
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
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Newegg Tackles Goods-To-Person Fulfillment10/20/2015
E-tail giant Newegg relies on goods-to-person order picking technology to exceed customer expectations and to help grow its $2.5 billion annual revenue.
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Omni-Channel: Shoppers’ Expectations, Retailers’ Responsibilities4/20/2015
Consumers’ high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform.
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Automation Key For The Omni-Channel SMR4/20/2015
An inventory and order management system helped a specialty retailer automate its processes and strengthen its mom-and-pop personal appeal.
FEATURED PRODUCTS
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Fulfillment Verification DiCentral provides a flexible solution to ensure accuracy in your supply chain processes. Shortages, substitutions, and other errors in packing are common mistakes when performing fulfillment procedures.
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SuiteCommerce
NetSuite’s SuiteCommerce platform was built with the idea that your commerce systems are no longer standalone channels. SuiteCommerce unifies POS and ecommerce with your core operational business systems—inventory and order management, CRM, merchandising, marketing and financials.
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EDI POS Intelligence Business intelligence is a critical component for better decision making within any organization. DiCentral™ delivers a robust, cost effective solution that provides analyzed sales data quickly to your company.
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Technology Solutions For Retailers
Your goal is gaining customer loyalty and driving repeat business. And to reach that goal you've got to provide a superior customer experience. Optimize the breadth and strength of logistics, and we'll help you get more flexibility, more savings, and more satisfied customers.
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Order Management System Maximize inventory control with DiCentral’s order inventory management system. Through the synchronization of multiorder types and inventory status, DiOMS matches customer demand to supply for accurate order management.
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EDI Compliance Vendor Enablement Organizations have a variety of EDI initiatives that impact the supply chain. These include enabling non–compliant EDI vendors, introducing new EDI documents, testing upgrades to existing EDI procedures, expanding current relationships, and more.
FULFILLMENT / DELIVERY MULTIMEDIA
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For more than forty years…people like you have trusted apg® for high-quality, best-in-class, cash management solutions at the point of sale. AND again, we’re at the point of something good. Introducing The Architect™ by apg®… An all-in-one point-of-sale cable management solution—giving you the clean and professional counter you’ve dreamed of.
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In Episode 65 of “The Trusted Advisor,” the RSPA’s Jim Roddy talks with Randy Gunter, one of the principals at VAR Spark Solutions Group, and Jeff Sanders, the President of VAR Southwest Point of Sale, about customer service best practices for retail technology solution providers. Among the topics discussed are reactive and proactive customer communication strategies, the importance of an annual customer survey, how to win over an upset customer, and the biggest customer service mistake many resellers make.