Retail IT Case Studies
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Rent-A-Center Uses Video To Optimize Merchandising And Drive Sales
4/17/2017
Retailers around the world are starting to embrace the idea that their video surveillance systems can help them do a lot more than catch shoplifters and dishonest employees.
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How London Harness Keeps Customers Happier With 4-Second Chip Cards
3/23/2017
Wellesley’s London Harness has been a town institution since 1951. The company specializes in leather goods, particularly luxury bags and luggage, and they also offer a wide array of other gifts and services including engraving and monogramming for customers and corporations.
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Fast Food Chain Increases Sales and Customer Satisfaction
10/28/2016
Muscle Maker Grill, the rapidly growing fast-casual restaurant brand, introduced a mobile app solution to enable payment convenience and drive greater customer loyalty.
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Retailer New Look Enhances Loss Prevention And Improves Customer Service With Fingerprint Technology
9/19/2016
New Look is a leading global fashion retailer with six new stores in China and plans to expand to 100 stores by 2017. Headquartered in the U.K., this international brand has 1,150 locations across mainland Europe, the Middle East, Asia and the U.K. As part of its foray into China, New Look wanted an alternative to password-based identification to improve time and attendance tracking and eliminate the potential for payroll fraud.
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Pharmacy Reduces Fraud At The POS With Fingerprint Readers
9/19/2016
A leading drug store chain with over 4,500 stores in the United States is using biometrics within their pharmacies, as well as at their point-of-sale (POS) terminals. By adding biometric support to their pharmacy dispensing system, pharmacists and pharmacy technicians use Crossmatch™ U.are.U ® Fingerprint Readers to sign on to the system and throughout the workflow process when filling prescriptions. This ensures the highest degree of accountability and accuracy for its customers.
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Hooters Eliminates Need To Issue New Swipe Cards Or PINs During Peak Hours
9/19/2016
Hooters of America, LLC based in Atlanta, Georgia, operates and franchises more than 450 Hooters causal dining restaurants in 28 countries. Everyday, nearly 4,000 Hooters employees conduct transactions, as well as clock in and out for their shifts. Facing increasing concerns with its traditional PIN and swipe card security system, Hooters turned to Crossmatch for a biometrics-based solution to strengthen their loss prevention efforts, improve productivity and reduce transaction and payroll fraud.
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Togo's Enables Single-Drawer Accountability With Fingerprint Readers
9/19/2016
Togo’s is a fast casual sandwich shop with more than 250 franchisee locations on the West Coast. Prior to fingerprint biometrics, Togo’s was using passwords to access their point-of-sale (POS) terminals. However, management found it challenging to track access to the cash drawer because passwords can be shared. Togo’s turned to Crossmatch for a biometrics-based solution to eliminate passwords when accessing the POS station. The solution has allowed Togo’s to easily move to single-drawer accountability - one employee, one drawer. Now when balancing the drawer at the end of a shift, there is only one person responsible, making it much easier on management.
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Wendy's Franchisee Reduces Costs With Fingerprint Readers
9/19/2016
Tar Heel Capital is a large Wendy’s restaurant franchisee with over 73 locations and more than 2800 employees throughout North and South Carolina. Prior to the deployment of fingerprint biometrics, swipe cards were used for cash register voids and keypads were used for time and attendance tracking. These methods resulted in fictitious voids and time clock fraud.
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Flower Power Garden Centres Trims Losses With March Networks Searchlight
9/16/2016
FLOWER POWER GARDEN CENTRES, an Australian retailer with 10 locations in the Sydney Metropolitan Area, took a major step toward managing its point-of-sale losses when it acquired a March Networks Searchlight™ for Retail software solution.
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Cole Haan Converts Retail Locations To Intelligent IP Video
5/5/2016
Upscale shoppers around the world associate the Cole Haan brand with uncompromising quality, so it’s not surprising that the U.S.-based lifestyle brand insists on the same uncompromising quality from companies supplying its mission-critical security and loss prevention technology.