Retail IT Case Studies

  1. SoccerPro Grows Y/Y Revenue By 25% And Increase Mobile Revenue By 82% With eCommerce Solution 9/29/2015

    Founded in 2004, SoccerPro sells soccer performance gear and licensed apparel throughout the U.S and abroad. The soccerpro.com and soccermaster.com websites collectively serve as the ecommerce arm for their six brick and mortar locations, and the call center (which manages bulk and B2B orders). The company needed a fully integrated omni-channel commerce suite, with advanced capabilities, live in short order, to capitalize on anticipated growth in sales for the World Cup Soccer in the summer of 2014.

  2. Goode Company Reduces Bounce Rates And Improves Conversions With eCommerce Solution 9/29/2015

    Goode Company, a Houston TX-based restaurant chain and online retailer sells the finest line of prepared food, apparel, books, gifts and “cookin’ tools.” The company needed an end-to-end ecommerce platform that could meet its unique industry requirements. Goode Company also wanted a quick and risk-free implementation ahead of the holiday season. Additionally, the company didn’t want to invest in an expensive on-premise system that required constant re-programming or IT involvement but one that could scale as the business grew.

  3. Integrated Ecommerce And Order Management System Supports Growth At eWam 9/29/2015

    Founded in 2000, family-owned Wholesale Accessory Market (eWam) started in a one-car garage and has become one of the nation’s largest fashion accessory wholesaler and retailers. It now offers over 50,000 products and continues to grow its SKUs. Their primary customer base is fashion boutiques and salons, as well as self-employed independent distributors. With a holiday season that begins in September, eWam needed to improve its ecommerce capabilities and shore up its back- end processes to keep pace with growth rates.

  4. Hosted Contact Center Helps Citrus Gift Company Squeeze Out More Productivity And Cost 9/8/2015

    Year-round, Southern Fulfillment fulfills orders for Hale Groves and Pittman & Davis — two of the nation’s largest citrus gift brands. Its Vero Beach, Florida contact center constantly adapts staffing levels to support an average of 260,000 calls per year, ensuring the ultimate experience, during the peak holiday period or off-season.

  5. SweetWater Brewing Co. Streamlines Field Marketing 8/20/2015

    SweetWater Brewing Company is a craft brewing company based out of Atlanta, Georgia. Famous for their colorful logo and delicious brews, SweetWater’s popularity in the United States over the last few years has skyrocketed. As expansion became more of a priority, the company added a field marketing department. To compliment their hard-working team, SweetWater needed a robust data collection tool that would increase efficiency and enable information sharing.

  6. Hardware Co-Op Builds Better Service With Lucas Systems 6/25/2015

    Do it Best Delivers More Accurate, Efficient Order Fulfillment with a Lucas Mobile Work Execution System Featuring the Jennifer™ Mobile Multi-Modal Picking Application.

  7. Partnership Empowers Dunn-Edwards To Drive The Customer Experience 6/15/2015

    Peter Girgis, CIO of Dunn-Edwards Paints, discusses how Dunn-Edwards' relationship with EarthLink has helped Dunn-Edwards create a better customer experience.

  8. The Pro's Closet: Professional Biker Turned Entrepreneur 6/15/2015

    A professional mountain biker turned entrepreneur, Nick Martin turned passion to profit when he started selling his cycling gear on eBay. In 8 years, The Pro’s Closet has become the largest used cycling store on eBay - enjoying year round sales, no matter the weather - thanks to the ability to sell to cycling enthusiasts all over the world.

  9. Whistle & Flute: Inspired By Personal Style, Made Possible With PayPal 6/15/2015

    When you can’t find what you’re looking for, maybe it’s time to make it yourself. That’s the mentality that led husband-and-wife duo Ryan and Miranda McCullagh to launch Whistle & Flute Clothing, a fun and modern clothing line for kids and adults. Their designs are loved by people all over the world. The Canadian couple from Victoria, B.C. gets wholesale orders from across the globe.

  10. Fashionphile Expands International Reach And Grows Sales With PayPal 6/15/2015

    One woman’s used designer bag is another woman’s beloved new addition. No one knows this better than Sarah Davis, a fashionista who has been expanding women’s purse collections without deflating their wallets since 1999.