Retail IT Case Studies

  1. How One Coffee Shop Turned Gift Cards Into A Booming Loyalty Program

    Established in 2004, Durango Joe’s Coffee remains true to their mission, known as much for their “legendary” customer service as for their coffee. Led by founders Joe Lloyd and his wife LeAnna, the Durango, CO-based business has eight locations in Colorado and New Mexico. There is no shortage of coffee shops in the small Southwestern Colorado town of Durango, and Lloyd knew he had to do something different to edge out his competitors.

  2. Trasluz Casual Wear Improves Logistics Processes With RFID Solution

    Trasluz Casual Wear launched its business operations in 1999 with the objective of becoming an established brand in the children’s fashion industry. Based in Burgos (Spain), the company designs and sells clothing for children aged between 2 and 16.

  3. MUMM Achieves Traceability Requirements With RFID Solution

    Since it was founded in 1827, G.H.MUMM has lived by the motto “Only the Best.” From the grape-picker to the Cellar Master, thousands of actions associated with champagne-making are carried out with the utmost care each day. Today, the company runs one of France’s leading vineyards, covering 218 hectares (538 acres), which provides them with approximately 25% of their grape requirements.

  4. Brookshire Grocery Company Optimizes Scheduling And Saves Labor Costs With WFM Solution

    With a rich history dating back to 1928, when Wood T. Brookshire opened a small, 25 x 100-foot store in downtown Tyler, Texas, Brookshire’s has now expanded to include over 150 stores, operating in three states. Wood Brookshire founded the company with a foremost concern for the well-being of others, and his dedication to his business and to his customers are characteristics that continue to influence the company today.

  5. American Crane Case Study

    American Crane & Equipment Corporation (ACECO), a privately held U.S. company with headquarters in Eastern Pennsylvania, is a leading manufacturer of cranes, hoists and other material handling equipment, as well as components and parts for standard, custom and nuclear applications.

  6. The Home Depot Improves Forecasting, Optimizes Scheduling, And Improves Customer Service With WFM Solution

    During the 2012 first quarter earning’s call for home improvement giant, The Home Depot, investment analysts expressed interest in the positive operating expenditure data the company reported. The company’s Workforce Management (WFM) solution, by Empower Sofware Solutions, received some of the credit for the uptick.

  7. Planning Drives Customer-Centric Growth At Visionworks

    With 620 stores and counting, the national eye care services brand supports an expanding volume and selection of merchandise with Island Pacific.

  8. Columbia Sportswear Company Invests In Flexible, Scalable Solution To Secure Payment Data

    Columbia Sportswear Company is a leader in the global outdoor apparel, footwear, accessories and equipment markets, earning an international reputation for innovation, quality and performance. As a forward-thinking company, Columbia wanted to ensure the highest level of service and security for their customers in all retail store locations. They desired a payment solution that was proven, reliable and scalable.

  9. Silver Diner Takes Next Step In Payment Security Using Point-to-Point Encryption Solution

    Silver Diner, a locally owned chain of family-friendly diners in Maryland, Virginia and New Jersey, has an unrelenting passion for excellence. The Silver Diner team continuously seeks to improve guest satisfaction by embracing innovative technology solutions that add to operational efficiency as well as increase data security.

  10. Discount Retailer Innovates Online Model

    Vipshop website delivers high quality shopping experience during huge spikes in traffic through data center upgrade.