Retail IT Case Studies

  1. Laura Canada Leaps Ahead Of Competitors With eCommerce Solution
    5/8/2014

    Founded in 1930, Laura Canada is one of Canada’s leading women’s apparel retailer, operating more than 170 retail outlets across Canada under Laura, Laura Petite, Laura Plus, and Laura Petite Plus banners. With online apparel sales growing at an annual rate of 22% in North America and a direct competitor seeing 31% 1 annual growth in online sales, Laura Canada needed to deliver an eCommerce experience that would both delight its customers and rival the competition.

  2. Solution Provides Omni-Channel Delivery With Order Management At JYSK Canada
    5/8/2014

    Founded in 1979, JYSK is an international retailer of bed, bath, and home furnishings, operating 2,200 stores across 34 countries, including 54 in Canada.

    To optimize its eCommerce operation JYSK implemented an enterprise-grade Order Management System to create a seamless shopping experience for its customers.

  3. Henry's Camera Achieves 80% Annual Growth From Omni-Channel Offering
    5/8/2014

    Since its inception in 1909, Henry’s has evolved into Canada’s preeminent independent photography retailer. With over 30 stores across Canada, Henry’s has come to the forefront in the Canadian retail space with its best-in-class Omni-Channel shopping experience following the re-launch of its flagship website in 2010 with OrderDynamics.

  4. Anna’s Linens Drives IT Efficiency By Transitioning Stores From Traditional Phones To Voice Over IP
    4/29/2014

    Anna’s needed a way to effectively manage voice changes and standardize on a single platform. Integrating voice and data provided an opportunity to justify a network upgrade and simplify management, but the company had concerns about reliability.

  5. Foot Solutions Overcomes Store-Level Data Disparity, Improves Customer Service With POS Solution
    4/9/2014

    Foot Solutions is a leading international retailer of proper-fitting, comfortable, high-performance stylish shoes, custom and over the counter inserts and technology-driven health and wellness products serving consumers across the globe. With more than 150 stores in 13 countries, Foot Solutions is the world’s largest health and wellness franchise dedicated to foot care.

  6. Tip-Top Sales With Eatery’s Gift Card Promotion
    3/31/2014

    Based in Luzerne County, Pennsylvania, the Tipsy Turtle Pub & Eatery has two locations and was experiencing low gift card sales and an inability to attract new customers and reward existing ones.

  7. Fuzziwig's Candy Factory Experiences Sweet Success With Gift Card Solution
    3/31/2014

    Fuzziwig's Candy Factory has 64 stores in 23 states specializing in everything sweet and was concerned about the difficulty of tracking and managing their paper gift certificates and lost revenue from employees giving away untrackable paper certificates.

  8. Booster Juice Squeezes Every Bit of Success From Gift Card Solution
    3/31/2014

    Booster Juice is an international juice bar enterprise with over 200 locations. They were experiencing a lack of a standardized POS system across store locations made it difficult for corporate to accurately track sales and no single solution to expand cross-border gift card sales.

  9. How One Coffee Shop Turned Gift Cards Into A Booming Loyalty Program
    3/31/2014

    Established in 2004, Durango Joe’s Coffee remains true to their mission, known as much for their “legendary” customer service as for their coffee. Led by founders Joe Lloyd and his wife LeAnna, the Durango, CO-based business has eight locations in Colorado and New Mexico. There is no shortage of coffee shops in the small Southwestern Colorado town of Durango, and Lloyd knew he had to do something different to edge out his competitors.

  10. Trasluz Casual Wear Improves Logistics Processes With RFID Solution
    3/25/2014

    Trasluz Casual Wear launched its business operations in 1999 with the objective of becoming an established brand in the children’s fashion industry. Based in Burgos (Spain), the company designs and sells clothing for children aged between 2 and 16.