Retail IT Case Studies

  1. Foot Solutions Overcomes Store-Level Data Disparity, Improves Customer Service With POS Solution

    Foot Solutions is a leading international retailer of proper-fitting, comfortable, high-performance stylish shoes, custom and over the counter inserts and technology-driven health and wellness products serving consumers across the globe. With more than 150 stores in 13 countries, Foot Solutions is the world’s largest health and wellness franchise dedicated to foot care.

  2. Tip-Top Sales With Eatery’s Gift Card Promotion

    Based in Luzerne County, Pennsylvania, the Tipsy Turtle Pub & Eatery has two locations and was experiencing low gift card sales and an inability to attract new customers and reward existing ones.

  3. Fuzziwig's Candy Factory Experiences Sweet Success With Gift Card Solution

    Fuzziwig's Candy Factory has 64 stores in 23 states specializing in everything sweet and was concerned about the difficulty of tracking and managing their paper gift certificates and lost revenue from employees giving away untrackable paper certificates.

  4. Booster Juice Squeezes Every Bit of Success From Gift Card Solution

    Booster Juice is an international juice bar enterprise with over 200 locations. They were experiencing a lack of a standardized POS system across store locations made it difficult for corporate to accurately track sales and no single solution to expand cross-border gift card sales.

  5. How One Coffee Shop Turned Gift Cards Into A Booming Loyalty Program

    Established in 2004, Durango Joe’s Coffee remains true to their mission, known as much for their “legendary” customer service as for their coffee. Led by founders Joe Lloyd and his wife LeAnna, the Durango, CO-based business has eight locations in Colorado and New Mexico. There is no shortage of coffee shops in the small Southwestern Colorado town of Durango, and Lloyd knew he had to do something different to edge out his competitors.

  6. Trasluz Casual Wear Improves Logistics Processes With RFID Solution

    Trasluz Casual Wear launched its business operations in 1999 with the objective of becoming an established brand in the children’s fashion industry. Based in Burgos (Spain), the company designs and sells clothing for children aged between 2 and 16.

  7. MUMM Achieves Traceability Requirements With RFID Solution

    Since it was founded in 1827, G.H.MUMM has lived by the motto “Only the Best.” From the grape-picker to the Cellar Master, thousands of actions associated with champagne-making are carried out with the utmost care each day. Today, the company runs one of France’s leading vineyards, covering 218 hectares (538 acres), which provides them with approximately 25% of their grape requirements.

  8. Brookshire Grocery Company Optimizes Scheduling And Saves Labor Costs With WFM Solution

    With a rich history dating back to 1928, when Wood T. Brookshire opened a small, 25 x 100-foot store in downtown Tyler, Texas, Brookshire’s has now expanded to include over 150 stores, operating in three states. Wood Brookshire founded the company with a foremost concern for the well-being of others, and his dedication to his business and to his customers are characteristics that continue to influence the company today.

  9. American Crane Case Study

    American Crane & Equipment Corporation (ACECO), a privately held U.S. company with headquarters in Eastern Pennsylvania, is a leading manufacturer of cranes, hoists and other material handling equipment, as well as components and parts for standard, custom and nuclear applications.

  10. The Home Depot Improves Forecasting, Optimizes Scheduling, And Improves Customer Service With WFM Solution

    During the 2012 first quarter earning’s call for home improvement giant, The Home Depot, investment analysts expressed interest in the positive operating expenditure data the company reported. The company’s Workforce Management (WFM) solution, by Empower Sofware Solutions, received some of the credit for the uptick.