In-Store Systems Integrated Solutions For Retailers Articles
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Maximizing Customer Experiences Per Square Foot
12/19/2016
Here’s how retailers large and small are using technology to reinvent and revitalize the in-store experience.
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EMV: Much Done, Much More To Do
12/19/2016
As we head into year two of the great EMV migration, here’s a look at where we’ve been — and where EMV will take us next.
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Magic Mirror, On The Wall
12/19/2016
Why the fitting room might become the epicienter of customer engagement in apparel retailing.
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Petland's Innovative Approach To POS
12/19/2016
An intriguing decision to let its VP of finance lead a POS overhaul ensured the project’s success.
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Loss Prevention | 2017 IRT Retailer Innovation Awards
11/28/2016
At DICK’S, the innovative use of integrated IP video, data analytics, and EAS with RFID technology is simultaneously supporting the company’s LP and omni-channel strategies. The company was an early adopter of IP video, installing it in all new stores since 2008. Now the company is exploring ways to tie its POS data with its IP video system to support investigations.
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In Store Operations | 2017 IRT Retailer Innovation Awards
11/28/2016
L’Oréal USA is leading the way toward omni-channel, mobility, and EMV adoption in the luxury segment, as evidenced by its deployment of Cegid for mobile POS and omni-channel, KIBO omni-channel order management, Adyen payment processing, and VeriFone payment hardware. The integrated omni-channel and mobility solution will be rolled out in some 200 North American stores across the company’s Kiehl’s, NYX, Urban Decay, Carol’s Daughter and L’Oré al Outlet brands.
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Omni Channel Retailing | 2017 IRT Retailer Innovation Awards
11/28/2016
Recognizing that its customer base—which skews to older, affluent customers—is increasingly using smart phones, tablets, and mobile apps, Orvis has gone full-on mobile in its stores. With its Aptos Store POS system, the merchant is delivering on its “endless aisle” promise to customers and improving the engagement through digital.
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Where Omni-Channel Retail And WFM Collide
10/21/2016
Innovative retailers are recalibrating in-store workforce management to meet growing omni-channel demand.
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It's Time To Get Serious About AI
10/20/2016
Used effectively, AI can shape all aspects of the retail organization from supply chain to e-commerce to marketing.
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Know Thy Demographic
8/17/2016
Knowing the customer means many things; for example, it means offering her the personalized, pleasant shopping experience that accommodates her shopping style, be it face-to-face, online, over the phone, or via mobile engagement. It means offering flexible fulfillment options. It also means knowing your target audience, the demographics of the specific segment of the population with shared characteristics that draw them to your brand.