Retail IT Featured Editorial

  1. COVID-19 Crisis: Key Points from RSPA Communication Guidelines Webinar 3/24/2020

    To help retail IT VARs and ISVs effectively deal with the COVID-19 pandemic, the RSPA has produced several pieces of channel-focused content including a webinar on Communication Guidelines with Employees and Customers during this crisis. The 57-minute session featured insights from RSPA Legal Counsel Bob Goldberg and RSPA Board Chairperson Chelsey Paulson, who works full-time as the Human Resources Director at VAR North Country Business Products.

  2. COVID-19 Crisis: How VARs Are Communicating With Employees, Merchants 3/24/2020

    RSPA members Brett Bennett, the President of VAR POSitive Technology and ISV OpSuite, and Chris Rumpf, the owner of VAR/ISV Flyght, provide examples of COVID-related messages they delivered to their employees and their merchants.

  3. COVID-19 Crisis: ISVs Focus On Rescuing Merchants, Protecting Staff, Stimulating Creativity 3/24/2020

    In this article, software developer executives from the RSPA Niche & Startup ISV Community offer guidance for addressing customer issues, VAR issues, staff issues, and general business issues during the pandemic.

  4. COVID-19 Crisis: Leading VARs And ISVs Are Taking Action – Today 3/24/2020

    To help retail IT VARs and ISVs effectively deal with the COVID-19 pandemic, the RSPA reached out to several members asking them for ideas and business best practices related to this crisis. Our community has responded generously with several executives sharing helpful information. Our first RSPA Blog post shared examples of how two VAR/ISV hybrids are communicating with their constituents.

  5. 10 Ways To Help Ourselves And Those Around Us In A Crisis 3/20/2020

    As we try to cope with an unprecedented health crisis, a lot of us are finding ourselves in work-at-home situations they haven’t experienced before. This can create uncertainty and a sense of isolation, especially as sit-down restaurants and retailers shut down temporarily to help arrest the spread of the coronavirus (COVID-19).

  6. It's Time To Stop Talking About Omnichannel 3/3/2020

    If retailers want to provide exceptional customer experience, it's time to stop talking about — and to start delivering — a real omnichannel experience.

  7. Personalization: Shoppers Will Share Data But Trust Is Essential 2/18/2020

    As retailers embark on personalization strategies, they must prove themselves trustworthy. Shoppers are willing to share personal data so long as they believe retailers will protect and use the data for the right reasons.

  8. Paysafe Black Friday 2019 Commentary 11/27/2019

    It goes without saying that Black Friday is one of the most important days of the year for merchants. Last year online sales jumped to a record breaking $6.22 billion in the US alone and there’s no reason to expect that this year will see any slowdown.

  9. Banking Apps That Help You Manage All Your Finances Via Smartphone 11/5/2019

    Tracking and handling finances have become easier ever since mobile banking apps have been introduced. Imagine the struggle you had to face when managing the stack of bills to make payments each month. Common features of a mobile banking app allow viewing balance, previous records, account management, budgeting tools, and bill payments. They also offer fraud alerts to keep consumers aware of any cyberthreats. Most of these apps also provide credit score and also provide instant access to the account, from anywhere in the world.

  10. New Research: Small Brands Scale And Disrupt Using Two Key Strategies 11/4/2019

    A line of organic body lotion. A personalized baby onesie. A hand-knit hat. Any of these items seen online or in a store could be the brainchild of a motivated small business owner, fulfilling a life-long dream of bringing their own products to the masses.