Walmart wants to make online ordering even easier for its customers. The discount retail chain has announced a new partnership with Google that will allow shoppers to select hundreds of thousands of items for voice shopping via Google Assistant. According to a blog post by Marc Lore, president and CEO of Walmart U.S. eCommerce, this is the largest number of items currently offered by any retailer using the platform.
A new study from Radial and CFI Group has demonstrated that retailers who meet rising fulfillment, customer experience and payment and fraud expectations will win the loyalty race.
It’s well known retailers who know their customers keep their customers. However, it’s much harder to grow and acquire loyal customers. With the shopper front and center and clearly in control, retailers need to apply what they know about their customers’ needs, wants, and behaviors to stay relevant. By Bill Peterson, Senior Director, Industry Solutions, MapR Technologies
Retail is one of the most frequently targeted sectors for data breaches. In fact, it is the industry with the largest single share of incidents investigated in Trustwave’s Annual Global Security Report for two years running. By Tim Critchley, CEO, Semafone
A few months ago, The New York Times published a feature story urging retailers to imagine the store of the future. By Matthew Eisnor and Armughan Javaid, Vice President, East Region Retail Vertical Co-Leads, SapientRazorfish
With the surge in the e-commerce, the need to employ appropriate inventory management practices for e-commerce warehousing has increased tremendously. By Kevin Hill, Quality Scales Unlimited
July retail sales rose 0.6 percent from the previous month on a seasonally adjusted basis, triple the revised 0.2 percent growth in June, according to the latest figures from the National Retail Federation. Sales rose by 3.5 percent year-over-year, a continuation of June’s growth and consistent with long-term trends, the NRF said. (The numbers exclude automobiles, gasoline stations and restaurants.)
Big brother is watching. When consumers view a product online they will see that very same product appear in various places across the internet. By Sarah Nochimowski, marketing director, Treepodia
Retail is considerably different than it was 10 years ago, yet the tools and techniques used to identify store performance gaps haven't changed. By Logan Rodriguez, Director of Retail, Square Root
If traditional retailers have not gotten the newsflash yet, here it is: Amazon is coming after your business. As demonstrated by Amazon’s intent to purchase Whole Foods, there is no stopping the e-commerce giant from using its vast resources to continue its pursuit of retail dominance. By Bernard Goor, vice president and industry evangelist, One Network Enterprises
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