Retail IT Featured Editorial

  1. COVID-19 Crisis: Key Points from RSPA Communication Guidelines Webinar 3/24/2020

    To help retail IT VARs and ISVs effectively deal with the COVID-19 pandemic, the RSPA has produced several pieces of channel-focused content including a webinar on Communication Guidelines with Employees and Customers during this crisis. The 57-minute session featured insights from RSPA Legal Counsel Bob Goldberg and RSPA Board Chairperson Chelsey Paulson, who works full-time as the Human Resources Director at VAR North Country Business Products.

  2. COVID-19 Crisis: How VARs Are Communicating With Employees, Merchants 3/24/2020

    RSPA members Brett Bennett, the President of VAR POSitive Technology and ISV OpSuite, and Chris Rumpf, the owner of VAR/ISV Flyght, provide examples of COVID-related messages they delivered to their employees and their merchants.

  3. COVID-19 Crisis: ISVs Focus On Rescuing Merchants, Protecting Staff, Stimulating Creativity 3/24/2020

    In this article, software developer executives from the RSPA Niche & Startup ISV Community offer guidance for addressing customer issues, VAR issues, staff issues, and general business issues during the pandemic.

  4. COVID-19 Crisis: Leading VARs And ISVs Are Taking Action – Today 3/24/2020

    To help retail IT VARs and ISVs effectively deal with the COVID-19 pandemic, the RSPA reached out to several members asking them for ideas and business best practices related to this crisis. Our community has responded generously with several executives sharing helpful information. Our first RSPA Blog post shared examples of how two VAR/ISV hybrids are communicating with their constituents.

  5. 10 Ways To Help Ourselves And Those Around Us In A Crisis 3/20/2020

    As we try to cope with an unprecedented health crisis, a lot of us are finding ourselves in work-at-home situations they haven’t experienced before. This can create uncertainty and a sense of isolation, especially as sit-down restaurants and retailers shut down temporarily to help arrest the spread of the coronavirus (COVID-19).

  6. It's Time To Stop Talking About Omnichannel 3/3/2020

    If retailers want to provide exceptional customer experience, it's time to stop talking about — and to start delivering — a real omnichannel experience.

  7. Personalization: Shoppers Will Share Data But Trust Is Essential 2/18/2020

    As retailers embark on personalization strategies, they must prove themselves trustworthy. Shoppers are willing to share personal data so long as they believe retailers will protect and use the data for the right reasons.

  8. Seven Retail Trends To Watch In 2020 12/18/2019

    The business outlook for the new year is positive. Despite rumblings about a possible recession, the effects of a trade war and an ongoing transformation in retail, the market is showing strong signs of stability. This bodes well for retailers and the POS solution providers who supply them with technology and services.

  9. Paysafe Black Friday 2019 Commentary 11/27/2019

    It goes without saying that Black Friday is one of the most important days of the year for merchants. Last year online sales jumped to a record breaking $6.22 billion in the US alone and there’s no reason to expect that this year will see any slowdown.

  10. 8 Things To Know About Firewall Configuration 11/22/2019

    Cyber attacks often target retailers because retailers process a lot of personal data from payment cards that can be used for identity theft, fraud and other nefarious purposes. This puts a lot of pressure on retailers to maintain a strong security posture, and a big part of that is to properly configure your firewalls.