Retail IT Featured Editorial

  1. Putting Merchandising Execution In The Palm Of Your Hand

    Merchandising is the heart of any retail business. As consumers have countless ways to purchase products, whether in brick-and-mortar locations or across dozens of online retailers, there is increasing pressure on merchandisers to ensure a consumer experiences products the way a brand manager intended. By Stefan T. Midford, CEO, Natural Insight

  2. Why Facilities Management Is Key To Optimizing Retail Stores

    There’s no denying the retail industry is in a state of transformation, evolving in unprecedented fashion and adding the need for a shift in both basic and complex business practices in order to stay competitive. The lift is not light, but the risks associated with sticking with the status quo are devastating. By Tom Buiocchi, CEO, ServiceChannel

  3. Walmart Aggressively Challenges Amazon With Google Partnership

    Walmart wants to make online ordering even easier for its customers. The discount retail chain has announced a new partnership with Google that will allow shoppers to select hundreds of thousands of items for voice shopping via Google Assistant. According to a blog post by Marc Lore, president and CEO of Walmart U.S. eCommerce, this is the largest number of items currently offered by any retailer using the platform.

  4. Customers’ Omnichannel Retail Expectations Revealed

    A new study from Radial and CFI Group has demonstrated that retailers who meet rising fulfillment, customer experience and payment and fraud expectations will win the loyalty race.

  5. How Data And Technology Will Keep You One Step Ahead Of The Customer

    It’s well known retailers who know their customers keep their customers. However, it’s much harder to grow and acquire loyal customers. With the shopper front and center and clearly in control, retailers need to apply what they know about their customers’ needs, wants, and behaviors to stay relevant. By Bill Peterson, Senior Director, Industry Solutions, MapR Technologies

  6. How To Improve Call Center Data Security Without Forgoing Customer Service

    Retail is one of the most frequently targeted sectors for data breaches. In fact, it is the industry with the largest single share of incidents investigated in Trustwave’s Annual Global Security Report for two years running. By Tim Critchley, CEO, Semafone

  7. The 4 Strategic Pillars Of Shopper-First Retail

    A few months ago, The New York Times published a feature story urging retailers to imagine the store of the future. By Matthew Eisnor and Armughan Javaid, Vice President, East Region Retail Vertical Co-Leads, SapientRazorfish

  8. 5 Ways To Enhance Your e-Commerce Inventory Management Process

    With the surge in the e-commerce, the need to employ appropriate inventory management practices for e-commerce warehousing has increased tremendously. By Kevin Hill, Quality Scales Unlimited

  9. July Retail Sales Rebound With 3.5 Percent Growth Over 2016

    July retail sales rose 0.6 percent from the previous month on a seasonally adjusted basis, triple the revised 0.2 percent growth in June, according to the latest figures from the National Retail Federation. Sales rose by 3.5 percent year-over-year, a continuation of June’s growth and consistent with long-term trends, the NRF said. (The numbers exclude automobiles, gasoline stations and restaurants.)

  10. Why You Should Embrace Dynamic Video Remarketing

    Big brother is watching. When consumers view a product online they will see that very same product appear in various places across the internet. By Sarah Nochimowski, marketing director, Treepodia