Retail IT White Papers

  1. Strategic Insights Into Selecting The Operating System That Best Meets Your Long-Term Business Vision

    The most used and most widely supported mobile operating system for enterprise operations – Windows ® Embedded Handheld 6.5 (WEH 6.5) – is nearing its end of life and there is no clear-cut migration path for the millions of business users that depend on it.

  2. How Multi-Location Organizations Can Overcome Two Network Obstacles To Innovation

    Entering her favorite clothing store, Sherri receives a message from the store’s loyalty app: Her favorite brand of jeans is on sale. The store knows her purchase history well. She goes to the jeans section and finds her size is not in stock. No problem — she uses the app to order online at the sale price. Sherri expected a good customer experience, and that’s exactly what she got.

  3. Commerce Convergence: Closing The Gap Between Online And In-Store

    Retail is not about channels, it's about solving problems. Retailers understand that digital needs to influence all touchpoints, and support all aspects of the shopping journey.

  4. Five Things To Consider Before Moving Your Surveillance Video To The Cloud

    Video surveillance systems have some unique requirements that set them apart from other types of enterprise applications. Determining where and how the cloud can support these systems depends on a set of five primary requirements: bandwidth, storage, cost, security and accessibility. This paper outlines some of the key considerations mid- and large-sized enterprises need to examine before deciding to move their video surveillance systems into the cloud — and looks at how they can leverage cloud capabilities for video in the meantime.

  5. The Ten Commandments Of Omnichannel Retailing, Revisited

    Eradicating the plague of channel-specific data disparity is at the crux of the omnichannel brand promise. Integration has proven an unworthy antidote.

  6. Rethinking Online Returns

    Comparing the return policies and processes of top online retailers to shopper preferences.

  7. Consumer Commerce: It’s Not About Channels. It’s Simply About Shopping.

    It’s no secret that the world of retail has evolved into a consumer driven culture, one that is fueled by personal smart technology devices which allows for the instant gratification of knowledge and service that today’s consumer craves and demands.

  8. Why Unified Commerce Platform Is A MUST For Business Growth

    To be successful in omni-channel commerce, companies of all sizes can no longer rely on legacy siloed or homegrown business applications. With the unprecedented amount of data gathered at different points in the organization that needs to be shared across functions, efficient workflows are simply not possible when operating a patchwork of siloed point solutions and legacy applications. No matter what a systems integrator may tell you, these siloed bits of technology will never communicate as effectively as one unified platform does.

  9. Smart Strategies For Omnichannel Returns

    Retail returns policies are critical to consumer satisfaction. In the omnichannel environment, seamlessness and simplicity are paramount.

  10. The Great Disconnect Between LP And IT

    Traditional LP Technologies are being co-opted for use in other activities leading to influencers of buying decisions that would otherwise be purview of LP only.