Retail IT White Papers

  1. Commerce Convergence: Closing The Gap Between Online And In-Store

    Retail is not about channels, it's about solving problems. Retailers understand that digital needs to influence all touchpoints, and support all aspects of the shopping journey.

  2. Five Things To Consider Before Moving Your Surveillance Video To The Cloud

    Video surveillance systems have some unique requirements that set them apart from other types of enterprise applications. Determining where and how the cloud can support these systems depends on a set of five primary requirements: bandwidth, storage, cost, security and accessibility. This paper outlines some of the key considerations mid- and large-sized enterprises need to examine before deciding to move their video surveillance systems into the cloud — and looks at how they can leverage cloud capabilities for video in the meantime.

  3. The Ten Commandments Of Omnichannel Retailing, Revisited

    Eradicating the plague of channel-specific data disparity is at the crux of the omnichannel brand promise. Integration has proven an unworthy antidote.

  4. Rethinking Online Returns

    Comparing the return policies and processes of top online retailers to shopper preferences.

  5. Consumer Commerce: It’s Not About Channels. It’s Simply About Shopping.

    It’s no secret that the world of retail has evolved into a consumer driven culture, one that is fueled by personal smart technology devices which allows for the instant gratification of knowledge and service that today’s consumer craves and demands.

  6. Why Unified Commerce Platform Is A MUST For Business Growth

    To be successful in omni-channel commerce, companies of all sizes can no longer rely on legacy siloed or homegrown business applications. With the unprecedented amount of data gathered at different points in the organization that needs to be shared across functions, efficient workflows are simply not possible when operating a patchwork of siloed point solutions and legacy applications. No matter what a systems integrator may tell you, these siloed bits of technology will never communicate as effectively as one unified platform does.

  7. Smart Strategies For Omnichannel Returns

    Retail returns policies are critical to consumer satisfaction. In the omnichannel environment, seamlessness and simplicity are paramount.

  8. The Great Disconnect Between LP And IT

    Traditional LP Technologies are being co-opted for use in other activities leading to influencers of buying decisions that would otherwise be purview of LP only.

  9. The Link Between Customer Centricity And Logistics

    As consumer demand for a convenient omnichannel retail experience grows, these requirements have a direct impact on the retailer’s approach to logistics, distribution and fulfillment.

  10. Buyer's Guide For Mobile Computers For Warehouse Operations

    DC managers and IT teams have more options than ever when selecting mobile computers for use in their facilities, both for mobile management applications, as well as for hands-free, voice-directed mobile applications used by floor associates. While management apps are now routinely used on iPads and other general purpose tablets, mobile worker applications are still predominantly used with traditional warehouse bricks (or handhelds/guns) and wearable computers, as well as voice-only appliances that are used for old-school voice picking.