Vendor Insights
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The Good, Bad, And Ugly Of The Retail Industry
9/18/2012
Have you heard of the management technique known as the sandwich principle? It’s a simple communication method I learned from a mentor. In brief, if you have constructive feedback to convey to someone you’re managing, it’s always a good idea to start and end conversations on a positive note.
By Ryan Bradshaw, Adjunct Faculty Member, Retail Management at American Public University
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Digital Commerce Management: The Future Of Commerce
1/10/2012
Last month, Demandware, a leader in on-demand e-commerce, announced digital commerce management (DCM), describing it as “a framework that serves as both our product vision and a roadmap that will enable retailers to better manage all of the digital interactions with their customers in a richlybranded way.”
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Technology: The Bane Of Existence Or Breath Of Fresh Air For Retailers? Part 3
12/28/2011
As we discovered through Parts 1 and 2 of our conversation between a retailer and a tech-savvy customer, consumers are ahead of retailers in utilizing technology to (a) access information from multiple vendors, (b) use it to find, align and create relationships with retailers (brick and mortar as well as on-line retailers), (c) enhance their daily shopping routine, and (d) make purchases.
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Technology: The Bane Of Existence Or Breath Of Fresh Air For Retailers? Part 2
12/2/2011
For the first time in history, consumers are ahead of retailers in utilizing technology to access information and use it in their daily shopping routine.
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Technology: The Bane Of Existence Or Breath Of Fresh Air For Retailers?
11/15/2011
For the first time in history, consumers are ahead of retailers in applying technology, using mobile devices, tablets, and computers to access information, and prepare for their daily shopping.
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Ecommerce Strategies For The Holidays
11/10/2011
It's the holidays and bells are a-jingling, are you listening? If you run an ecommerce business, you absolutely should be! Those bells can easily represent the sales you're ringing up this holiday season. In the last three months of 2011, online consumers are projected to spend over $45 billion, with cumulative holiday spending totaling more than $877 billion. By Sherry Ng, Lead Strategist at Lucid Fusion
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The Digital Directives: A Commerce Technology Manifesto
10/19/2011
Consumer behavior has fundamentally changed. Ubiquitous broadband, active social networks, and multiple connected mobile devices now give consumers influence, control, and a raft of escalating expectations of retailers and brands. By Demandware
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2011 Holiday Outlook: 5 Key Lessons E-Commerce Merchants Can Learn From The 2010 Holiday Season
10/7/2011
The term 'Happy Holidays' has been somewhat of an oxymoron to retailers over the past few years. By Michael Duffy, President, Chase Paymentech
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Cheers! Durable Mobile Printers Streamline Beer Distribution
9/26/2011
Schenck Company, one of the top 20 beer distributors in the country, is sold on employing mobile printers and handheld computers to increase efficiencies in its delivery operations just like Puritan Bakery, whose story we told previously. By Jan Nash
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The Freight Makeover: Three Ways To Improve Your Curb Appeal
8/10/2011
As the economy continues to rebound and truck drivers become increasingly more difficult to find, load turndowns across the industry are on the rise. By Marc Rogers, Schneider National Inc.