Featured Video Analytics Content
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2022 RSPA Retail IT Channel KPI Study
5/24/2022
For the sixth annual Retail IT Channel KPI Study, the RSPA has compiled data that will help VARs and ISVs better navigate today’s ever-changing ecosystem.
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Choosing The Right Fit For Your Business: Anatomy Of A Cash Drawer
1/18/2022
The cash drawer has been a key component of the retail business for as long as people have exchanged money for goods. If you accept currency, you need the best cash drawer, but choosing the right drawer and till solution requires planning, consideration, and a little research.
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2022 Leading Vendors To The Top 1000 Retailers
11/24/2021
As technology evolves and more shoppers are spending their dollars online amid the lingering pandemic, retailers are seeing the benefits of utilizing the services of a vendor rather than running all parts of their ecommerce operations themselves.
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SMARTtill Solves Disappearing Cash Problem at Gainfort Stores
10/4/2021
Gainfort Ltd. operates two convenience stores in Huntingdon, U.K., about 70 miles north of London. At the end of employee shifts, owner Sunil Lahal noticed a disturbing trend during cash counts: The totals were off.
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Scaling New Heights? Data Reveals Retailers' Challenges, Opportunities In Scaling Their Businesses
9/1/2021
The retail industry is witnessing significant changes in consumer behavior, driven by a desire for increased digital and omnichannel experiences. What hasn’t changed is that consumers’ expectations for secure, frictionless, personalized shopping experiences remains high. These high expectations extend across the purchase journey, from discovery through to post-purchase support. Furthermore, consumers expect that the shopping experience is consistent no matter how and when they choose to interact with a retailer, including both peak and nonpeak seasons.
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2021 Holiday Planning
8/23/2021
Prepare for a holiday season that will be like no other. Hear from fellow retailers on how they are preparing to navigate shipping and supply chain challenges, as well as labor shortages. Plus, merchants continue to make omnichannel and website performance investments to prepare for the busy peak season. Also inside, tips on strategies retailers can implement this Q4 and insights into what online shoppers say they want from merchants during the holidays, such as updates to return policies.
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Is Your Business Prepared For The Agile Age? 5 Keys To Perfecting Your Retail Strategy
8/9/2021
“Agility” was the buzzword of 2020 as retailers feverishly worked to adapt their business models, experiences and services amid uncertainty. The ever-changing customer behaviors we saw during the pandemic, coupled with a rapid evolution of industry dynamics, will continue to make agility key to competing and thriving in retail’s new era.
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A Supermarket's Recipe For Reducing Labor And Cash Loss
7/16/2021
Most merchants still welcome cash gladly, however, managing it and the associated cost, is another matter especially for big supermarkets. It’s a big challenge. Handling bills and coins often leads to mistakes at the checkout and the backroom. Cash counts are time consuming, especially when there are discrepancies and multiple lanes, taking staff and managers away from other tasks.
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Reimagining The Store Of The Future: Retail Adjustments For A Post-pandemic World
7/16/2021
The COVID-19 pandemic created significant challenges for retail, and one that is likely to have long-term effects is to persuade consumers to return to stores. Concerns over the potential for infection have left many consumers feeling uncomfortable in stores. Retailers must take meaningful steps to earn the trust of patrons whose values and behavior have changed.
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Prioritizing Total Cost Of Ownership In Retail Technology Purchases
7/16/2021
Even before the COVID-19 pandemic, the retail industry was transforming itself to adopt new technologies and accommodate evolving consumer preferences. Now, as retailers look beyond the pandemic, they need to invest in new technologies and services to stay competitive in the digital future. For point of sale (POS) solution providers, this opens profit-generating opportunities to sell technology solutions and deliver long-term services.