Retail IT Featured Editorial

  1. How Apps Are Being Shadowed By Messaging
    10/5/2017

    Businesses have prioritized interacting with customers through mobile devices to create stronger relationships. They have even developed their own apps to better communicate with their customers as a personal touch. However, according to PC World, the amount of apps downloaded has decreased by 20 percent in 2016. Are consumers settling with the popular used social media apps and decreasing their need for other apps? On average, consumers hardly download even one app in a month’s time.

  2. Target Launches New “GPS For Your Shopping Cart”
    10/2/2017

    New beacon and Bluetooth technology will help consumers find their way through busy stores.

  3. Walmart Employees Adopt Facebook Workplace To Facilitate Tasks
    10/2/2017

    Walmart has announced that its employees are now using Facebook Workplace, a suite of business software that allows workers to chat and share documents. Facebook Workplace is essentially a business version of the social network. According to Facebook, more than 14,000 companies now use the Workplace software.

  4. Keeping Branch IT Current
    9/29/2017

    The branch is a tough, hostile IT environment. The distributed nature of branch IT presents the IT team with a real and unique set of security and compliance challenges that are radically different from the datacenter. This is a problem, as retail branches are often on the front line when it comes to modern cyber-attacks.

  5. How To Leverage Existing Data To Optimize The Customer Experience
    9/28/2017

    Retailers are under massive pressure from global competition and the rise in both the quantity of e-commerce options and the customer loyalty attained by huge players such as Amazon and Apple. The post-sales support provided by Amazon and polished customer experience offered by Apple are not only synonymous with their brands but, in fact, are a large part of the brand itself.

  6. 3 Keys To A Successful Omni-Channel Holiday
    9/26/2017

    The importance of delivering high-quality customer experiences in today’s retail space is well-understood. The new challenge has become how to deliver that experience in a profitable way while also keeping up with rapidly-changing consumer expectations, fueled by online retailers.

  7. IKEA Nears Release Date For New Augmented Reality App
    9/25/2017

    In June, IKEA announced that it was partnering with Apple to create an augmented reality app to drive its e-commerce platform, as Retail Insights reported. Now, IKEA is planning to make its IKEA Place augmented reality application, built on Apple’s new ARKit AR development platform, available before the end this month in the Apple app store, according to a Sept. 12 press release.

  8. Why Retailers Should Equip Their Temporary Holiday Workforce With Mobile Devices
    9/25/2017

    The holiday season is quickly approaching. This means retailers need to start preparing for the influx of seasonal temporary workers required to get through the holidays.

  9. Why Connecting Consumers In-Store Can Be A Failed Masterpiece
    9/22/2017

    We’ve all had this experience: You walk into a store and find a product you like, open your phone for the obligatory quick price comparison and the store’s Wi-Fi network pops up, asking you to login or to register for an account. As a casual shopper, I view this as a hassle. On more than one occasion, I’ve just clicked cancel and foregone the free Wi-Fi.

  10. While The Future Of Commerce Is Biometrics, Consumers Remain Wary Of The Risks
    9/18/2017

    Retailers have a serious challenge before them in terms of the payment options they offer their customers. As technology advances and makes new solutions available, it could have a serious impact on the way customers pay for their orders. But despite these advances, many consumers remain wary about the security risks of biometric solutions. In fact, approximately 40 percent of the more than 3,000 consumers surveyed by payments platform company Paysafe and research firm Loudhouse said biometric solutions are too risky to use right now.