Retail IT Featured Editorial

  1. Technology And The Future Of Retail 3/5/2021

    As new technologies emerge, retail and eCommerce businesses have to make tough decisions about what to adopt. But selecting the right technologies can be difficult when there are so many needs in your organization. Inventory has to be managed effectively. Customer support has to be top-notch, and fraud protection has to be airtight.

  2. Preparing For 2021: What To Do Now For Success 2/18/2021

    With a continuation of Covid-19 and new political policies on the horizon, we’re likely in for an interesting year. But that doesn’t mean we need to be reactive. In fact, there are many proactive strategies we can take to make 2021 a positive and profitable year. Here are just a few.

  3. What Metrics Should You Be Tracking 2/18/2021

    Metrics, KPIs, and benchmarks are all vital to the success of an organization. Not only do they show you what’s working, but they also highlight areas that need immediate improvement. However, with so many metrics out there, it can be difficult to know which are the most important to your business success. So, to help you narrow down your options, here are the top 5 metrics we believe you should prioritize tracking in 2021. 

  4. Will Sustainability Be The New 'It' Feature? 2/18/2021

    No matter which side of the fence you sit on, there’s no denying that sustainability is high on the priority list of many customers. They live it in their personal lives, they encourage friends and family to participate in it, and they expect it from the brands they buy from. In fact, in some cases, customers even boycott unsustainable businesses after they leave for their “greener” competitors.

  5. Mistakes Retail Business Owners Should Avoid When Going Omnichannel 2/18/2021

    Omnichannel is one of the biggest buzzwords of 2021 – and for good reason. For retailers who want to compete in today’s market, it’s no longer an option. As a solution, it allows retailers to merge in-store and online operations while providing customers with a seamless experience, no matter where they come into contact with your brand.

  6. Incorporating A Remote Workforce Into Your Business Continuity And Pandemic Planning 2/18/2021

    Historically, organizations have looked at an existing business continuity (BC) and disaster recovery (DR) plan through the lens of natural disasters and terrorism that would affect the physical location of an organization’s headquarters or data centers. Their main focus was on being able to relocate those services to another location to restore business capabilities within a pre-defined amount of time.

  7. 2020 RSPA POS Channel KPI Study 2/11/2021

    Last year’s 2019 POS Channel KPI Study led with this statement: One word has dominated conversations in the point of sale channel for the past several years: change. New technologies, new business models, and new competitors, plus a dizzying flurry of consolidations and acquisitions, have transformed the POS channel into an industry resembling more the general IT space than a world where cash registers once dominated.

  8. Cannabis Tech Conference Reveals Vertical's Possibilities (And High Hurdles) For POS VARs 2/11/2021

    When entering an emerging vertical, VARs and ISVs expect to encounter a unique set of complexities, nuances, and obstacles. The 420MSP Cannabis Tech Conference, conducted online June 1-4 after its Denver conference was cancelled due to COVID-19, offered this overarching guidance for hopeful cannabis solution providers: buckle up.

  9. 29 Salient Statements From The 2020 RSPA Academy Education Symposium 2/11/2021

    For those in the retail IT channel starved for industry-focused education – and serendipitous interactions with other executives in our space – the RSPA Academy Education Symposium was manna from heaven. Okay, it was actually more like manna via Wi-Fi, but pretty much everything good in 2020 has shifted online, right?

  10. “Free Market Feedback”: New Insights From The RSPA ISV Community 2/11/2021

    It’s been a while since I shared with you an inside look at the RSPA Niche & Startup ISV Community (the COVID crisis got in the way – sorry). This group of 60+ software developer executives holds a conference call every five or six weeks to network, learn from each other’s experiences, and foster business development opportunities.