Retail IT Featured Editorial

  1. Shoppers Lack Incentive To Write Product Reviews But Rely On Them To Make Purchase Decisions
    1/8/2018

    Study finds that online shoppers lack time and incentive from businesses to write product reviews.

  2. Holiday Sales Rose 4.9 Percent For 2017 In Largest Year-Over-Year Increase Since 2011
    1/8/2018

    Higher spending reflects solid consumer confidence and soaring ecommerce sales.

  3. New UPS Study Highlights The Changing Channel Dynamics Of Retail
    12/28/2017

    Empowered shoppers create changing dynamics for retailers across channels.

  4. RSR Report Examines how Retailers Can Build A Better Workforce
    12/28/2017

    As customers demand better experiences, retailers must rethink the creation of their workforce.

  5. New Retail Study Finds Shoppers Receive Less Personalized Service Online Than In-Store
    12/18/2017

    Integrating personalized help across channels is crucial for retailers to win sales.

  6. Black Friday Is Dead; Long live Black November.
    12/18/2017

    Retailers adjust to new reality of Black November as purchases spread across holiday season.

  7. New Study Shows Retail IT Services Market Will Expand To $117 Billion By 2021
    12/11/2017

    Research demonstrates that retailers are increasingly turning to outside partners for IT services.

  8. 2018 Will Be The Year Of Digital Customer Experience
    12/11/2017

    New Year will see CMOs scale up, integrate, and transform to become customer-centric.

  9. Report Finds Retailers Need New Solutions To Meet Supply Chain Challenges
    12/4/2017

    The changing retail landscape requires adaptation and flexibility to meet new challenges.

  10. Ecommerce Is The Biggest Driver For Black Friday And Cyber Monday Sales
    12/4/2017

    Leading retailers, including Saks Fifth Avenue, Ann Taylor, Bloomingdale's and Lord & Taylor, saw a 28 percent year-over-year increase in average total sales from Thanksgiving through Cyber Monday. This is based on data collected through Salesfloor’s platform. Shoppers also requested more help from online associates when shopping – indicated by a 31 percent YOY increase.