Retail IT Featured Editorial

  1. Physical Stores Are Evolving To Meet New Roles For Customers

    Stores are key and will thrive, but only with transformation of in-store customer experiences.

  2. Holiday Analysis Reveals Strengths And Weaknesses In Retailers’ Omnichannel Initiatives

    As customers use more channels with higher expectations, retailers need to invest in better support.

  3. Evolving Beyond Batch-And-Blast With Increased Personalization

    Online sneaker retailer Greats demonstrates why flexibility and speed are critical for today’s email marketers.

  4. 2018 Will Be The Year Of AI And Voice Technology

    Study finds that 43 percent of consumers are willing to interact with AI via a voice-controlled device.

  5. Retailers Have Three Years To Transform Technology To Stay Competitive

    The most essential tool in the brick and mortar experience are apps to track inventory.

  6. Grocers Can Redesign Brick-And-Mortar Retail To Beat Amazon At Its Own Game

    Last weekend as I stared at the produce section in my local grocery store thinking about how nice it would be to give my shopping list to someone else to fill so I could enjoy a leisurely cup of coffee and come back later to pick up my order, I was run down by another shopper’s cart. One minute I was examining Honeycrisp apples, the next I was clutching my Achilles tendon. When I turned around, to address the other shopper, I discovered it wasn’t a time-pressed consumer who crashed into me. It was an apologetic Instacart Shopper sprinting around the store trying to do his job.  This encounter made me realize the modern grocery store is the nemesis of efficient online shopping.

  7. New Study Anticipates Retail Sales To Rise 6.2 Percent In 2018

    2017 proved to be a strong year for retail sales, and experts project even stronger growth in 2018.

  8. Reducing Cash Handling Can Boost Retail Sales And Profit Growth

    Report demonstrates that retailers can reclaim labor hours by automating cash handling processes.

  9. Shoppers Lack Incentive To Write Product Reviews But Rely On Them To Make Purchase Decisions

    Study finds that online shoppers lack time and incentive from businesses to write product reviews.

  10. Holiday Sales Rose 4.9 Percent For 2017 In Largest Year-Over-Year Increase Since 2011

    Higher spending reflects solid consumer confidence and soaring ecommerce sales.