Retail IT White Papers

  1. Retail Never Dies: Reflexis Gives You The Gadgets To Save The Day

    The James Bond of Retail has always been on Her Majesty’s Retail Service. He is there at the right place and at the right time to ensure that stores run smoothly, associates are well trained, and that customers have a great experience. Today, 007 has a secret weapon at his disposal, designed and developed by Q, the Head of Research & Development, to unleash the power of James and his team.

  2. The EPC Mandate ROI Guide

    Today, many retailers are promoting omnichannel retail initiatives in order to offer their services and products to more consumers on more marketing platforms. It’s no secret that retailers with growing omnichannel initiatives see strong benefits with RFID from the DC to receiving to the back room, and the selling floor.

  3. Turning Exceptional Customer Care Experiences Into A Profit Center

    In the age of the consumer, every retailer must create the exceptional Amazon-like service experiences that consumers have come to expect or risk going out of business.

  4. The Mid-Market Retailer’s Guide To Winning The eCommerce Race

    Intense competition and heightened consumer expectations aren’t unique challenges to the mid-market retailer. There’s one critical difference, mid-market retailers lack the resources that the biggest players do have to overcome those challenges. With already small margins, if you’re among this group, you may find yourself just scraping by. But the odds don’t have to be stacked against you.

  5. The Retailer's Blueprint For Success: Enabling Great Customer Experiences

    Retailers today confront challenges that are unprecedented in other industries. In fact, there’s a case to be made that retailers have experienced more change in the past few years than in the previous 100 years combined. As a result, retailers must adapt to deliver on changing customer expectations. Those who succeed are able to differentiate themselves, while those that fail become irrelevant.

  6. Retail Trends In 2017: The Year Of Evolution

    The trends this year retailers really need to focus on won’t be around the hottest new technologies or latest fads. Instead, companies that focus on delivering consistent, engaging customer experiences will set themselves up for long-term success. But in order to run your business successfully and provide the brand experiences shoppers expect, you must first have the right foundational systems in place.

  7. Expediting The Investigation And Reconciliation Of Deduction Claims

    Merchandise suppliers explain what information is required to quickly and efficiently identify the specific reason for a deduction and determine its validity.

  8. Creating The Right Retail Strategy For Successful eCommerce In The Age Of Amazon

    It’s a jungle out there and retailers are in a fight for survival of the fittest—just ask some of the casualties. This isn’t fear mongering. It is a retail reality being driven by table stakes set by the likes of Amazon.

  9. Build Or Buy? The Hidden Challenges Of An In-House Fraud Team

    In a world where retailers are losing $77 million in revenue per day due to eCommerce fraud globally, you better have the right fraud prevention strategy in place if you expect to survive. But should you use a third-party fraud management solution or build your own fraud team in-house?

  10. 2017 Sales Tax Changes Guide

    2017 is shaping up to be a BIG year for sales and use tax. It should come as no surprise that 2017 will be a year of change. While what’s emerged from our recent presidential election will continue to take center stage, changes to sales tax are making their own waves and reshaping the way companies in many industries manage their business. Once again, we created a guide that highlights many of the big changes in the works, from new taxes on soda to untapped revenue streams from marijuana sales and more.