Retail IT White Papers

  1. Adopting Omnichannel In Your Business - Enhancing Experience And Achieving Operational Excellence
    8/1/2018

    Consumers worldwide continue to adopt and use technology in their shopping experience. Faced with rising customer expectations and increasing competitive pressures, retailers now are prioritizing in-store innovation. Many retailers have adopted multichannel implementations, in which mobile, web, and in-store shopping are enabled but not delivered consistently to the customer.

  2. Making The Move To A Tablet Point Of Sale Solution - A Research Guide To Choosing The Right Mobile POS
    8/1/2018

    Over the past few years, improvements in mobile devices, Wi-Fi, and cloud computing have made mobile point of sale (POS) solutions effective and affordable for businesses of all sizes. Tablets have emerged as the most popular platform for mobile POS solutions, and you may have already heard the buzz about them. There’s a reason for all the hullaballoo. In addition to integrating payments and making retail transactions more effcient than using a traditional electronic cash register (ECR), tablet POS solutions can provide robust management data.

  3. Perfecting The Customer Journey - A Guide To Making Your Restaurant A Destination Worth Revisiting
    8/1/2018

    Competition is growing fierce for restaurants — and not all of it comes from other local dining establishments. With grocery stores and meal kit services offering additional convenient and affordable dining options for customers to choose from, and with many restaurants turning to faster and smarter automation methods to power their operations, now is the time for your restaurant to step up its game.

  4. Line Busting As A Mobile Transaction And Service Industry - A Guide For Consumer Industries
    8/1/2018

    The potential of mobile technologies to transform the transaction experience has been discussed regularly over the past decade. The transformation first promised a decade ago always depended on significant advancements in both consumer and business transaction technologies. The consumerization of smartphones, which began in 2007, introduced what would become the key enabling technology on the consumer side. This marked the beginning of robust growth and continuous advancements in consumer mobile technologies.

  5. Consumer Study Reveals Top Concerns With Online Order Fulfillment & Delivery
    7/11/2018

    Radial surveyed 3,000 consumers in the U.S., the U.K. and Canada to better understand issues relating to eCommerce order fulfillment and delivery. The results found that consumers are raising questions about a variety of fulfillment-related issues including the cost, speed, reliability, and eco-friendliness of the fulfillment process. 

  6. Retail Merchandise Planning Imperatives
    6/11/2018

    Retail is not dead, but the traditional retail model is. 

  7. Inside Cash Recycling’s Time, Money-Saving Major Upgrades
    5/31/2018

    Cash remains as relevant in retail as it has ever been. Although slowly declining as a percentage of point-of-sale transactions, the amount of cash in circulation continues to grow in the United States. Managing this growing volume of cash remains problematic, as there are widely known cash handling challenges facing retail operations today.

  8. Blockchain For Supply Chain: Ghost In The Machine Or Breakthrough Technology?
    5/24/2018

    There is no doubt that this building-block approach, when properly repurposed, can have powerful applications in the field of global trade.

  9. Reinventing The Supply Chain: The Future Of Fulfillment Vision Study
    5/14/2018

    A $2.3 trillion global e-commerce market reflects how profoundly shopper expectations have recalibrated worldwide. Today’s consumers have been rewired by digital disruption. That always-connected, tech-savvy shopper expects a seamless, faster purchasing journey, whether she’s buying online and picking up in store or wants her merchandise delivered in two hours to her door.

  10. False Positives: The Monster That’s Really Killing You And How To Survive
    5/7/2018

    eCommerce fraud professionals battle their versions of Freddy Krueger, Norman Bates, Michael Meyers and Jason Voorhees head-on every day. And, when it comes to fraud, they often slay the monster. But, while many have their eyes focused on the threat in front of them, they can’t see the real danger—the bigger danger—lurking in the shadows.