Retail IT White Papers

  1. How To Make A Next Generation Store A Right Now Store
    11/6/2017

    The current media reporting on the state of retail stores paints a doom and gloom picture. Almost every day there are headlines of bankruptcy filings and store closures suggesting that the retail apocalypse is here. It’s clear that the retail industry is going through a transformational period that has many scaling back physical operations, but despite the news, people still want to—and still do—shop in stores.

  2. Scalable Value: Defining Packaging Standards For Vendors
    10/19/2017

    If you asked the stakeholders in your business whether packaging is perceived as an unwanted cost or a value driving innovation, what would they say?

  3. 3 Ways To Save Millions On Transit Packaging
    10/11/2017

    Is this situation familiar? You invest your time and energy developing products for the market, and develop a supply chain model to ensure these new products make it to customers in a timely manner. Then, you invest further in well-crafted brand promises implemented to the finest detail within your style guide. Next, you transfer the whole bundle to the OEM and ask: “when can we start shipping?”. Rarely, up to this point, has any thought been given to transit packaging. Let’s be honest – the feeling is, you have invested all that time in developing the product, how hard can it be to get the package right? Famous last words indeed.

  4. Packaging - A Magic Ingredient?
    10/11/2017

    Is packaging the magic ingredient in your global supply chain? It certainly has the power to make or break your global operations.

  5. The Final Frontier Of Supply Chain Optimization
    10/11/2017

    Most retailers are missing out on a major opportunity for cost savings in their supply chain. It’s not because the opportunity is complicated - quite the contrary. The idea is so simple most retailers probably think it’s already being handled. But when you’re talking about shipping from Asia, what you think is happening and what is actually happening with your packaging material, performance specifications and freight utilization are rarely the same. So, what do you do?

  6. The Gift Of Wow: Preparing Your Store For The Holiday Season
    9/11/2017

    Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?

  7. Turning Business Software Inside Out to Support Customer Commerce
    8/29/2017

    Unlikely or unforeseen competitors continue to disrupt industries at an exponential pace. The innovation disruptors bring requires a key strategy: put the customer at the center of your business and deliver great experiences to them. Understand how consistent, timely, relevant and personalized experiences are enabled by having the right technology foundation in place.

  8. Streamlining Unified Commerce Complexity
    8/29/2017

    Easy to describe, difficult to execute. Achieving a unified commerce platform requires a fundamental shift away from inward-looking systems and focuses instead, omnichannel commerce requires retailers to be outward looking, to focus on customer needs, wants and behaviors. Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.

  9. 3 Critical Components To Achieving The Perfect Order
    8/29/2017

    All businesses aspire to provide the ultimate omnichannel customer experience. Aspiring is easy, but achieving is difficult, with fulfillment often being the most challenging area to master. Delivering the perfect order requires a delicate balance of inventory visibility, routing logic and strategies for dealing with exceptions. Explore the 3 critical components to delivering the perfect order.

  10. Strategies For Maximizing Mobile Point-Of-Sale Technology
    8/29/2017

    Mobile point-of-sale (mPOS) goes beyond mobile check out. Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.